hey, that's not funny :Q
i'm the helpdesk at my company... and, we HAVE to have people check all that normal crap....
you simply would NOT belive the crap that people do....
YES there's a reason I ask if your computer has a phone line hooked into it....
YES there's a reason i check to make sure your mail servers are correct....
YES there's now a reason i ask if you're dialing the dial up number on a cordless phone......(i banged my head on my desk for 5 minutes after i figured out she was just turning her computer on, dialing the number on her phone, and setting the phone down near the computer.)