Today I experienced the BS of airline miles for the first time. I bought economy ticket on British airways, planning to use my miles to upgrade it to business class (according to their site I had enough miles).
Well, when I called them to do upgrade I find out that I can't upgrade the "regular" economy ticket. I need to buy a special ticket that costs (surprise, surprise) 85% of the business ticket price.
WTF?!? I'm going to check their website to make sure this is mentioned somewhere (I'm sure there is an extra small print on a bottom of some page)... But this is total BS. I'm going to call tomorrow and curse up a storm, demanding a refund. The only reason I bought BA ticket was due to a potential upgrade, it's actually less convenient for me than other airlines.
Well, when I called them to do upgrade I find out that I can't upgrade the "regular" economy ticket. I need to buy a special ticket that costs (surprise, surprise) 85% of the business ticket price.
WTF?!? I'm going to check their website to make sure this is mentioned somewhere (I'm sure there is an extra small print on a bottom of some page)... But this is total BS. I'm going to call tomorrow and curse up a storm, demanding a refund. The only reason I bought BA ticket was due to a potential upgrade, it's actually less convenient for me than other airlines.