FSP service, would you turn this PSU on?

[I4AT]

I bought 3 450w SFX power supplies from FSP a while back, one of them arrived DOA. Supposedly they're all tested before being shipped since they were "demo" units, but whatever. So I pay about $10 to ship it cross country to them for repair, which made what was an OK deal not so great anymore.

I shipped it out September 14th, never got any sort of communication that they'd even received it until it finally came back yesterday. I open the box and there's a noticeable gap in the casing of the unit. After examining it, whoever repaired this unit pinched one of the wires into the case when reassembling it.

Now I'm assuming they at least tested it before mailing it back to me, but I'm honestly a little scared of putting it in my machine. The stress of shipping could have easily caused the case to chew through the sheathing of the wire making metal to metal contact, and if that were the case I'm sure I'd have a nice fireworks show when I hit power possibly taking my components with it.

What would you guys do, should I request a refund?

pics
pics
pics
pics

It's hard to get a good angle in pictures, but it's really pinched in there down at the bottom where the tab of the casing folds in, clearly being stressed.

 

[Maximilian]

I wouldnt. A PSU blew up in my face onetime and startled me so im extra cautious around them now.

 

[Zap]

Did they put the warranty sticker back on? If not, then I would just open it and examine the cable. If no cuts in it, just tuck it back and reassemble properly.

 

[fffblackmage]

I like Zap's suggestion. It's simple to patch the cable with some electrical or Kapton tape even if the sheath is damaged. Otherwise, I would hope FSP pays for shipping if you do need to send it back.

 

[bryanl]

It's important to know whether that wire is high voltage or low voltage. You do not want to merely wrap tape over a high voltage wire. It has to be repaired properly, either by replacing it or by covering it with heatshrink tubing.

Any technician who allows something like that is incompetent, and I would want all of those PSUs thoroughly inspected internally by a very good technician.

 

[dma0991]

I would go with Zap's method, probably would've done the same. The easiest route would be to pry the gap slightly and tuck the cable into the case. Although there might be exposed copper wire which could be a problem but I don't think that it could be pinched to that extent.

 

[Doougin]

thats really shoddy work. it looks like its not even put back together right. but as far as the wire goes its a black wire so its prolly just a ground. if ur really scared to put it in ur case just use the paper clip method to test if it even works.