Fry's tried to juice me

Jarhead

Senior member
Oct 29, 1999
550
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Check this out...

Tonight I went by Fry's in Wilsonville, Oregon.
Get my slip for a Intel 733Mhz Celeron.
Make it to the checkout counter, and this kid
comes back from the cage with my CPU (the cage
guy was Jim Boxrie-or so I was later told.)

The tag looks a little dirty, and is falling off.
I ask the Sales Associate, Forest Reed if this is
a brand new CPU. He said yes. I look at it again,
and it has thermal phase change compound stuck to the
core (that stuff that is pre-applied on some
heatsinks to replace Thermal Joint Compound.)

I look at him and told him this is B.S. and I want to
talk to the manager immediately. The manager is not
in, so John Poot, a supervisor comes over. I ask him
if this is a new CPU, he says, yes it is. I proceed
to open the plastic case and show him the phase change
compound that is stuck to the core, and the substantial
layer of dust covering the CPU, and the slight
discoloration of the green on the top. I tell him that
it is against the law to sell a used CPU as new without
telling the customer. The box is not marked with the
"re-tested" sticker. He said it is fine, and it was
certified as good. Yeah, right bud. I had a friend
with me, who knows nothing about computer hardware, and
even she can tell that it is fried, or at least very,
very well abused, and where the thermal phase compound
isn't present, the core lost its blue color, and
it had changed to black. John Poot proceeds to try
to convince me that it is perfectly fine, and tells me
it is the very last one in the store.

I don't go for it, and he is completely unwilling to
work with me. So I go back and get a new slip for a
700Mhz retail celeron, and they command a very pretty
penny for it-gotta have it. Couldn't get them to drop,
even one cent.

Buyer beware!
 

Static911

Diamond Member
Nov 24, 2000
4,338
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my friend worked at Fry's in Dallas. they corrupt as hell...word man!

Sheesh, NEVer, NEVER BUY ANYTHING AFTER IT HAS BEEN RESEALED. There are crooks out there that buy a new thing, switch out a few parts and return it. It is illegal as hell; but the "service associates" don't really care and/or conspiring.

Jus my $0.02

Static911
 

kw3i

Golden Member
Jan 18, 2001
1,036
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Dood that is total bs, glad to hear that you were able to spot the fraud before you paid them
 

Jarhead

Senior member
Oct 29, 1999
550
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I was pretty surprised to have them tell me that
something that was definitely very used was brand
new.

I've also spotted a bait and switch, on a monitor,
from a .28dpi to a .31dpi, and it would only do
800x600 at 60Hz. The Department Manager insisted
that the guts of the monitor were identical and the
shell was different, but the buttons and locations
of the cables on the back were different. Pure B.S.

I like to inspect the fingers on the memory when
I buy it, on occasion you'll see some well scratched
fingers, I make them get me another. They will come
back and tell me it happens when the memory is tested
at the factory, I insist on another, and it doesn't
have the marks. I then like to loudly show them and
then make a big deal in front of customers.

What do they think, I'm a moron?
 

Kowan

Member
Jul 15, 2000
174
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I've read where guys will either short a video card out on purpose or fry it overclocking and take it back saying they were having trouble with it.
Or they'll buy a MX and Ultra and then put the MX in the Ultra box and get the money back for the Ultra. They think it fair to do this,(stating they were charged too much.. store twisted their arm to buy).
Someone else comes along and buys the "new" or lower priced used item and has to either return it,(lost time trouble shooting and returning it) or if a new computer user, keeps a MX not knowing it's not what they paid for.

I understand if the product was faulty, but can't understand the mindset of bragging about stealing. :(
 

tboo

Diamond Member
Jun 25, 2000
7,626
1
81
I had a similair experience a Best Buy once. I bought 2 Maxtor Hard Drives from them-they were both shrinkwrapped. I got home and opened the first one-everything looks fine. I get to the second box and the 1st thing I say to myself is "hey this box seems light". Next I take off the shinkwrap(which after later examination was different from the shrinkwrap from the 1st maxtor I opened) and try to open the box, but the box is glued shut. Ive bought many Maxtor drives before and I know that Maxtor doesnt glue their boxes shut. So I had to get a knife and pry the box open. Low an behold guess what was there-a broken EQ from a car. Man was I pissed. I knew when I took it back to BB they would give me crap that this wasnt possible. Luckily my dad was there when I opened them so I had an alibi. When I took them back they did give me crap-made me feel like a thief-syaing that there is no way possible that the eq could have gotten there without me putting it there. I eventually got another drive, but ill never buy from them again-and I spent around $500 a month there for parts. I figure somebody bought it-swapped the drive with the eq-and then glued it shut(they might have shinkwrapped it as well-or BB did that after it was returned)the BB person who took the return probably figured they couldnt open the box so the drive musnt have been tampered with. Terrible experience
 

kreno

Senior member
Feb 6, 2001
530
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Hey jarhead, I'm a pretty frequent shopper at Fry's in Wilsonville as well, I too have caught this kind of crap before. I was buying a case for a friend of mine and when they pulled the case out of the inventory the box had indications of the tape being cut, retaped, etc. I asked to see the case and amazingly enough, there was the case I had ordered, just dusty, and soda pop spilled all over it. I was pissed, got $20 off of the dusty thing though! Cleaned it up at home. Worked fine! LOL
 

audscott

Senior member
Jul 27, 2000
859
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0
It's a shame!!

I shop there too...I've bought a couple of CPU's - even though their prices aren;t always too competetive, but a man's gota do...

Anyway, they've let me look over 4-5 CPU's at a time for week # fab (slot A) & week # core color (socket A).

Guess it helps having a monkey suit on...especially since I look like a monkey (ape). :D
 

Jarhead

Senior member
Oct 29, 1999
550
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Audscott

You drive all the way down from Vancouver?

Wow, thought you'd hit up ENU for a lower price.

 

Wingznut

Elite Member
Dec 28, 1999
16,968
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PC Heidens in Hillsboro is my favorite place to buy PC parts around here.

Fry's is ok for some things. But you really have to pay attention. It kinda frustrates me to see "average" pc users think that Fry's is some sort of PC heaven.
 

esung

Golden Member
Oct 13, 1999
1,063
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Been to various Fry's in California.. never impressed me, and those people worked there managed to set me off and anger me.. that's why I never buy anything substantial at Fry's any more...

some links to check out... or you can always do a search at your favorite search engines..

Fry's employment application

Fry's expereinces
 

kreno

Senior member
Feb 6, 2001
530
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yeah, I only go to fry's when I absolutely have to get the product there, or they have the best price, (this being a rare thing). I had to get a 3 pack of CD Caddies, they were the only place I could find that had them. And I agree on PC Heidens being nice. They are a good place.
 

Urinal Mint

Platinum Member
Jan 16, 2000
2,074
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My word of advice for anyone looking to buy at Fry's is to make goddamned sure that there isn't a "this thing has been returned once already" sticker on the box. I've never had a problem buying things in there so long as I stick to this strategy.

I mean, where else can you buy a mobo and take it back in 30 days if you hate it?
 

Vyle

Senior member
Feb 8, 2001
292
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The thing about Fry's is you know going in that they're corrupt. I think the only reason most of us still go is A) they have a fairly large selection of stuff and B) the stuff on sale is cheap. I just went to Fry's (Sacramento) last weekend and the first thing that struck me was the return line was HUGE. I think if stores are going to resell returned merchandise or refurbished items, then they should be in a different part of the store so you know that's what you're getting. Went there to buy a mobo. All overpriced. Still, it was hard walking out of the store seeing all those boxes of Epox 8KTA3s and Iwill KK266s just sitting there....sigh...
 

Demon-Xanth

Lifer
Feb 15, 2000
20,551
2
81
Vyle: Try giving HIQ or South Pacific Systems a try. Usually if HIQ doesn't have it, they will always order it.
 

JohnnyKnoxville

Platinum Member
Feb 24, 2001
2,947
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Yeah the only way I'll ever shop at Fry's is if my life depended on it.When I bought this computer I stood around for 20 minutes without even a "may I help you".Finally went to the manager and said hey I want to spend 1000$ in your freakin store.He say's he'll have a salesperson help me ASAP.10 minutes later i see a sales geek wandering around and I say to him "do you want to do buisness or do you want to f*** around" Well got my puter and he was kind enough to wheel it up to the checkout for me.Mind you this was on a weekday afternoon with very few customers.They're going to have to offer free BJ's from Pamela Lee with every purchase before I'll ever shop there again.
 

shiznut123

Banned
Dec 22, 2000
2,954
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Over here in L.A. , about half the items in teh store are returned. Do the employees ever check the returned items? Do they just give the person the money and restock it? I sure hope they don't.
 

dimsum

Senior member
Aug 12, 2000
281
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Another suck thing is the returned item's lower price is not that much lower then the new stuff. On top of that the sales associates there is nothing more then pointers as to where is the video cards, they know nothing of the products.

Fry's is sux.