Fry's sold me the wrong hard drive twice!

[tedthebear]

😱
Beware of salesmen at Fry's. They don't know what they are talking about. I told them I wanted a PC with a 7200 rpm drive and even after I returned my first PC, they still sold me one with a 5400 rpm drive.

I only found out because I got the specs from Seagate Tech. My question: How come the ST 7200 rpm drives have the same seek time as my 5400 rpm model? Shouldn't they be 33% faster?

Would you be bothered by my 5400 rpm drive or would you live with it? I really don't want to return this thing again. Other than the drive, I am quite happy with it.

 

[lobadobadingdong]

I'd return it again, and get a manager involved...sometimes they will go the extra mile to satisfy a disgruntled purchase with a nice coupon or free stuff. 😉

 

[mechBgon]

1) Sorry to hear of the problem 🙁

2) You can research the model on the Internet and find out the detailed specs before buying 😛

3) You can build your own computer that will clean house on a Happy Meal computer, if you'd rather know what's going into it. Lots of helpful folks here will help you, it's not a technically-challenging project. 🙂

4) Seek time is not necessarily going to be a set percentage different on one drive than another. Furthermore, you might be getting seek time and access time mixed up. Access time = seek time + rotational latency, so a drive that advertises seek at 9ms may come up in HDTach with a time of ~13ms. :Q Get me the model number off the hard drive's label and I'll find out what it is. If you can't do that, go to Device Manager, expand the Hard Drives list and tell what the drives are labelled as in there.

 

[tedthebear]

😎 Your advice is right on. For now on its goodby Fry's, hello online retailers.

My Seagate drive model is ST3120025A.

Thanks.

 

[mechBgon]

Aha, a Seagate U-series. They're quiet 5400rpm drives. Looks like you've got a case there. 🙁