Frustrating shutdown error...

Chasim

Member
May 27, 2004
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I'm getting this error on shut down in a fresh WinXP Home sp2 install. The pop-up error says:

dwwin.exe DLL initialization failure

When I check the Event Log it gives the following information:

Event Type: Warning
Event Source: Userenv
Event Category: None
Event ID: 1517
Date: 11/21/2004
Time: 11:38:27 AM
User: NT AUTHORITY\SYSTEM
Computer: [my computer name]
Description:
Windows saved user [my computer name]\[my user name] registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

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When I followed the support link, it eventually had me install some sort of hive cleanup service (UPH or something). However, that didn't solve the problem.

I then did a lot of searching on Google and found various suggestions. The one that seemed it was most likely to help was disabling Dr. Watson (dwwin.exe is Dr. Watson, a Windows error reporting tool) but it didn't solve the problem (even though it seems like it should, why is dwwin.exe still running if Dr. Watson is disabled?). It seems that the issue may be with my Gravis XPerience 4.5 driver that loads with startup. One post suggested that I start it with "start /belownormal". That seemed to fix the problem, but the software didn't work.

Any ideas? I've been working on this for a couple of days with no solution...