Friend's computer screwed.. Please help with Hijack This log

[poster]

At my friend's place, and I tried deleting some stuff from this log, but his start page keeps getting changed back. Any url you type leads to this freaking http://103.nowfind.biz site...

Please help!

Thanks





Logfile of HijackThis v1.99.1
Scan saved at 8:05:09 PM, on 4/20/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
C:\Program Files\Logitech\iTouch\iTouch.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\r?gsvr32.exe
C:\Program Files\Logitech\MouseWare\system\em_exec.exe
C:\Program Files\FinePixViewer\QuickDCF.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\Program Files\Aliant\Net Assistant\bin\mpbtn.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Leigh\Desktop\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer,Search = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://103.nowfind.biz/pps.php
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://103.nowfind.biz/pps.php
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://103.nowfind.biz/pps.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://103.nowfind.biz/pps.php
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://103.nowfind.biz/pps.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://103.nowfind.biz/pps.php
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://103.nowfind.biz/pps.php
O1 - Hosts: auto.search.msn.com 127.0.0.1
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRA~1\Yahoo!\COMPAN~1\Installs\cpn\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\System32\\NeroCheck.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\Aliant\NETASS~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver3\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe
O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [mmtask] C:\Program Files\MUSICMATCH\MUSICMATCH Jukebox\mmtask.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Mgnn] C:\WINDOWS\System32\r?gsvr32.exe
O4 - Global Startup: Adobe Gamma Loader.exe.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Exif Launcher.lnk = ?
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Net Assistant.lnk = C:\Program Files\Aliant\Net Assistant\bin\matcli.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &NeoTrace It! - C:\PROGRA~1\NEOTRA~1\NTXcontext.htm
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: NeoTrace It! - {9885224C-1217-4c5f-83C2-00002E6CEF2B} - C:\PROGRA~1\NEOTRA~1\NTXtoolbar.htm (HKCU)
O13 - DefaultPrefix: http://103.nowfind.biz/gall.php?url=
O13 - WWW Prefix: http://103.nowfind.biz/gall.php?url=
O13 - Home Prefix: http://103.nowfind.biz/gall.php?url=
O13 - Mosaic Prefix: http://103.nowfind.biz/gall.php?url=
O16 - DPF: Yahoo! Chat - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/c381/chat.cab
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab
O16 - DPF: {2359626E-7524-4F87-B04E-22CD38A0C88C} (ICSScannerLight Class) - http://download.zonelabs.com/bin/free/cm/ICSCM.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - http://www.gov.ns.ca/tran/cameras/msxml4.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab30149.cab
O16 - DPF: {9059F30F-4EB1-4BD2-9FDC-36F43A218F4A} (Microsoft RDP Client Control (redist)) - http://24.138.31.66/tsweb/msrdp.cab
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/suite/yautocomplete.cab
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - http://ax.phobos.apple.com.edgesuite.net/detection/ITDetector.cab
O16 - DPF: {F281A59C-7B65-11D3-8617-0010830243BD} (AcPreview Control) - file://C:\Program Files\Land Desktop 3\AcPreview.ocx
O16 - DPF: {FDF6378C-7B5D-4ABF-BA1F-92748305FFAC} (DownloadManagerInstall Control) - http://beta.byteswarm.com/agent/1.3.0.1/DMInstall.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{8E1ECC2F-8915-49BC-A5B3-AEA7CACCB36D}: NameServer = 142.177.1.2 142.177.129.11
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation Service (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Norton AntiVirus Auto Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs Inc. - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

 

[cjbee]

"C:\WINDOWS\System32\r?gsvr32.exe" doesn't sound right...it may be one of your problems here.

Um, what I can suggest is booting into safe mode and logging into the hidden administrator account in Windows. From there, run your spyware software, virus scanner, etc.

 

[poster]

The worst part is, I can delete the start page, etc. stuff, and within 20 seconds, MS Anti spyware pops up and says it's blocking a change to the start page. Doesn't really block it though, when I re-run Hijack this it's changed back to being screwed up.

 

[cjbee]

Well, it's obviously some sort of spyware or trojan buried in your memory somewhere. As long as it's running, changing your start page in IE won't get you anywhere. You have to delete that file, and all of it's corresponding registry keys to actually remove it.

Just try what I suggested above.

 

[mechBgon]

poster, is the computer protected by a router where you're working on the computer? I'm asking to find out whether you can safely operate in Safe Mode With Networking or not.

 

[FlyingPenguin]

You must disable malicious BHOs (otherwise everytime you open an Explorer or IE window you re-insfect the system) then run your spyware scan IN SAFE MODE.

Detailed spyware removal instructions: http://theflyingpenguin.com/spyware-removal.shtml

 

[Karellan]

Make sure you disable system restore before trying a major cleanup. Otherwise, the nasties are reloaded when you reboot.

 

[FlyingPenguin]

Make sure you disable system restore before trying a major cleanup. Otherwise, the nasties are reloaded when you reboot.

Not necessarily. System restore folders are just another hiding place that spyware uses like the recycling bin and temp folder. Any good spyware cleaner will remove them - even from the restore folder.

YOU DO want to disable and then re-enable System Restore AFTER the system is cleaned of spyware in order to delete the old restore points, because if you use System Restore to go back to a time before you did the spyware cleaning (like maybe a week from now something happens and you need to roll back to an earlier restore point) then any spyware that was installed at that time will be back exactly where it was.

I do mention this as the last step in my spyware removal procedure that I provided a link for above.

The reason I never do this BEFORE doing a spyware cleaning on client's system is because it's very possible to damage the registry, the TCP/IP stack or core OS files while performing a spyware removal (been there, done that, bought the T-shirt!) and you want to be able to use system restore to put the OS back the way it was (yes, infected, but at least functional) before you started if something goes terribly wrong.

If it's a mission critical system, I also make a Ghost image of the drive before I start. I NEVER want to be in a situation where I have to tell a client I trashed their OS.

Hope this helps...