Friend getting shafted by manager, fraud?

[TechBoyJK]

I spent all last night listening to my friend JD talk about how he think's he's getting shafted at work.

He works at some stove factory. He does sales and apparently its just him and his sales manager, and they split leads. He said his sales manager is going into accounts that are "house accounts", basically accounts that were either signed up by sales reps that no longer work there, or weren't helped by a sales rep when the signed up. He's changing the house accounts to say he is the account manager so that when these house accounts make requests, his sales manager gets the business rather than it getting worked by whoever gets it first.

He was all bent out of shape because he said he's struggling to meet his sales quotas, and he was about to ink a decent contract when he found out the account had his sales manager listed at the rep. So he turned it over to the guy and his manager got the deal and credit. JD then found out the account should have been a house account and he could have worked it, but was tricked into turning it over because it listed his sales manager as the account rep. He knows the guy is doing it intentionally, because he has permissions to modify accounts (since he is the sales manager).

Now that I think about it.. isn't that fraud?

 

[nick1985]

Is this friend made up too?

 

[TechBoyJK]

wtf dude. can i post here in peace without getting flamed by you? Please, stop.

 

[GT1999]

Call HR. Or his boss's boss, just don't give your name...

 

[nerp]

Your friend needs to get depressed about it and then start posting pictures of some girl that isn't interested in him on the internet.

 

[dank69]

You're friends with Jack Daniels? I can haz free booze?

 

[TechBoyJK]

Your friend needs to get depressed about it and then start posting pictures of some girl that isn't interested in him on the internet.

lol

 

[RearAdmiral]

Sales is a funny place. A good place to start is just talking to the other guy about it, don't want to burn any bridges prematurely.

 

[nick1985]

Your friend needs to get depressed about it and then start posting pictures of some girl that isn't interested in him on the internet.

and then have a member of ATLR find said girl on facebook and link her the thread.

 

[Gibson486]

a man.....classic business....they are all snakes.

 

[MisterJackson]

Does this guy have any trouble driving to his job when it snows? If so, I recommend he use chains for better traction.

 

[MisterJackson]

And, no, this isn't fraud, it's called playing the game. Your "friend" needs to man up, quit whining, and just play the game better than this guy.

Work smart, not hard.

 

[TechBoyJK]

How is this not fraud? He's going into accounts and modifying them, against company policy, so that he gets business sent his way that he's not supposed to be entitled to.

http://dictionary.reference.com/browse/fraud

deceit, trickery, sharp practice, or breach of confidence, perpetrated for profit or to gain some unfair or dishonest advantage.

That's exactly what he is doing.

 

[onza]

Fraud call the fbi.

 

[MisterJackson]

I know what the definition of fraud is. This guy HAS full rights and privileges to modify "House" accounts according to you. does it make it ethical, no, not really. Is it fraud, no. At worst it's possibly against company policy and if it is he should lose his job, then your "friend" could position himself to be promoted to manager (see my earlier post about man-ing up).

In my opinion the manager is well within his rights to retag the accounts with his name. Those would be considered "open accounts". The manager probably has seniority over your friend anyway so any open leads should default to him first, assuming they're both working for the same commission.

Your friend could always grow a pair and just say "Hey, Mr. Manager, I was thinking, is there a better way to address me getting credit for the work I put in? The other day I was about to spew my ink on this deal but then I noticed you were tagged on it. Turns out it was an open account prior to this though and I believe I need to receive credit for that. What are your thoughts?".

this does a couple of things. It politely puts your friends manager on notice that the friend isn't going to back down easily on whats rightfully his. Hell, it's possible the manager will say "You know, employee with ball sack, I believe you're right! We'll fix this right away.".

You let that manager know, in a VERY discreet and diplomatic way, that you'll pursue the chain of command when it comes to your paycheck and he's likely to fix the issue for your friend in order to NOT bring attention to himself from the higher ups.

But honestly, it sounds like your friend isn't cut out for sales.

 

[rudeguy]

That's the way it works. Your "buddy" is a whiny bitch and has no future in sales.

Its not about excuses, its about results.

 

[Cuda1447]

I disagree with MisterJackson in a lot of areas. First of all, it sounds like it is fraud. Although it may not be illegal, I'm sure the company frowns upon it. Secondly, it sounds like bullshit that the manager is competing directly with his employees for leads. That's not a conflict of interest, is it? And if they are going to use that system, the manager needs to be fair about it and not take advantage. Hell, my MisterJackson's logic the manager could just tell his employee to go do some paperwork (aka, busywork) while he gets all the leads. Illegal? No, but certainly wrong.

I will agree with one thing though, your friend needs to play the game a bit more. In the situation you described, your friend should just keep the sale. Who cares if it says someone else's name on it. If someone finds out, deal with it then. But if you did the work, take the sale. Possession is 9/10ths and all that.

 

[rudeguy]

I disagree with MisterJackson in a lot of areas. First of all, it sounds like it is fraud. Although it may not be illegal, I'm sure the company frowns upon it. Secondly, it sounds like bullshit that the manager is competing directly with his employees for leads. That's not a conflict of interest, is it? And if they are going to use that system, the manager needs to be fair about it and not take advantage. Hell, my MisterJackson's logic the manager could just tell his employee to go do some paperwork (aka, busywork) while he gets all the leads. Illegal? No, but certainly wrong.
.

Companies plan to pay X dollars per unit sold. Its money going to waste if someone doesn't get paid on the sales. I guarantee the "friend"'s boss's boss was full aware. I've worked plenty of sales jobs where deals that didn't have a salesman defaulted to the manager. The "friend" was too much of a puss to even ask the manager about it, knowing how the system worked and instead gave up. If that was his only objection to closing a big sale and he couldn't overcome that objection....well maybe Mcdonalds is hiring.

 

[Jassi]

and then have a member of ATLR find said girl on facebook and link her the thread.

Link?

 

[TechBoyJK]

Companies plan to pay X dollars per unit sold. Its money going to waste if someone doesn't get paid on the sales. I guarantee the "friend"'s boss's boss was full aware. I've worked plenty of sales jobs where deals that didn't have a salesman defaulted to the manager. The "friend" was too much of a puss to even ask the manager about it, knowing how the system worked and instead gave up. If that was his only objection to closing a big sale and he couldn't overcome that objection....well maybe Mcdonalds is hiring.

I'm going to ask him tonight about how the policy is structured and let him read this thread. He seemed to act like it was against company policy to take ownership of open/house accounts and that they were to be worked on a case by case basis...

 

[Tobolo]

wtf dude. can i post here in peace without getting flamed by you? Please, stop.

No. You are too full of crap.

 

[nick1985]

Link?

I have a staff meeting in a few, I wont be able to search for a few hours. I'll try to dig up some classic techboy ownage for you unless someone can beat me to it. It really is quite a gem, everyone should read.

 

[TallBill]

I have a staff meeting in a few, I wont be able to search for a few hours. I'll try to dig up some classic techboy ownage for you unless someone can beat me to it. It really is quite a gem, everyone should read.

That thread got deleted sadly

 

[nick1985]

That thread got deleted sadly

fuck

 

[JS80]

All salesmen are scum and your friend will not last in sales.