Fried 10 P3 500 MHz Processors

[Fearme]

Not myself personally but my friend who works for a local computer company. They bought 10 OEM processors with heat sinks. Only to find out that the heat sinks were defective. And the company they purchased them from would not warranty them. Does anyone have ideas as to how to return, or exchange these with Intel?

 

[PCAddict]

Maybe I am missing something here, but how can a heatsink be defective? Also, I thought OEM CPU's did not come with heatsinks.

 

[Fearme]

Thats what I thought.
After looking at processors my friend (and no its not really me) Showed me the heatsinks and their was no compound rather a rubber stamp which I think he mistook as some sort of paste who knows. But I picked at it a bit and sure enough it is rubber??? But he insisted the sinks were attached when they were recieved.

 

[dkozloski]

I don't see any reference to fans. Maybe the processors were meant to be used with case fans and shrouds like some Dell models. A heatsink without a fan of some kind means failure

 

[MarketingSlime]

The pinkish "rubber" stamp is actually a heat transfer compound. I have used cooling setups from several reputable manufacturers which use them. Not quite as effective as the best messy compounds, but I would hesitate to assume that they were the cause of your problem.

 

[Fearme]

There were fans.
That compound was very hard. In the past when I have seen that comound it often melts and sticks to the CPU but this stuff didnt budge. Infact it had light burn marks around the area were the CPU was seated. Oddly enough right were the CPU was there were no burns just the surrounding area.

 

[DaddyG]

My bet is that these cpus were bought on the 'Grey Market' not from an INTEL Approved Reseller. Maybe the heatsinks had the wrong type of PCTC on them. PCTC comes in different change temperatures. I think your friend is SOL.

 

[jd in IL]

One thing that bothers me is............TEN! I mean one or two I could see, but then most of us would say "WTF" and find out what the problem was before we killed any more defenseless CPU's.