fresh install, backup drive won't assign a drive letter

[OSUBeaver]

I just did a fresh Win Xp reinstall on a computer, I put all the backup files on a second hard drive. After the install, the backup drive won't get a drive letter assigned. The drive is detected just fine, shows up in computer management as healthy, there just isn't a drive letter assigned, and the option to do it is grayed out.

After googling I found out people are having this problem when using Norton GoBack. The computer had this installed. My understanding is Goback somehow messes up the MBR so that it doesnt detect right. But does the MBR play a part in a slave backup drive? If I install GoBack on the comp should everything appear just fine?

The computer is not mine, so I am not familiar with how GoBack works. I read about using the recovery console to fix a MBR, will this work?

Thanks in advance

 

[cholley]

i have seen this myself, i don't know if installing goback would solve the problem but if the other drive still has an os and will boot you can un-install goback and then switch the drives and it will show up, but i have ran into it, had to do the same thing, alot of gateways came with goback

 

[OSUBeaver]

reinstalling goback solved the problem, i was able to get teh fiels off the drive, i reformatted it of course and will never touch goback with a ten foot pole