frequent wireless drops

dolph

Diamond Member
Jan 18, 2001
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on my network i experience a complete loss of signal a few times an hour, for about 1-3 seconds duration. usually it resolves itself, with the signal strength going from excellent to unavailable back to excellent, but sometimes i have to go into the properties and force a refresh for the network to become visible again. this affects both of my notebooks (fujitsu p2120 and compaq x1000, both with integrated wi-fi nics) at the same time, regardless of the distance from the antenna (about 10 feet unobstructed, hawking external high gain directional antenna). router is a d-link mr514. we *do* have seimens 2.4 ghz phones, but we took the batteries out of all of them and unplugged the power from the base station, stil without a noticeable difference. i don't want to throw more money at the problem blindly. any thoughts?
 

AFB

Lifer
Jan 10, 2004
10,718
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Have you updated all the drivers for the cards and the firmware for the router?
 

dolph

Diamond Member
Jan 18, 2001
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yes. and notebooks work fine in other wireless networks, too. also doesn't matter if they're plugged in or not
 

AFB

Lifer
Jan 10, 2004
10,718
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Guess what, I have the same exact problem with my D-link 614. Since our routers use a different chipset, It must be related with D-link's firmware.
 

BS911

Senior member
Oct 10, 1999
479
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I've had the same problems before. Changing the channel on the wireless router took care of it!

Worth a shot! :)
 

Jay

Golden Member
Oct 9, 1999
1,728
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81
I had teh DLink 514 and I had the same problem except the drop would be from 1-3 minutes. I swore it was the USB NIC, but once I swapped the Router out for a Netgeat Wireless router, problem stopped. I've also read mucho complaints over at DSL Reports forums about the DLink routers. My advise, stay away from them.
 

amdskip

Lifer
Jan 6, 2001
22,530
13
81
We have the same problems here at school in the only dorm that is completely wireless. It sucks as all the walls are concrete block and signal strength gets a max of 25%.
 

Amused

Elite Member
Apr 14, 2001
56,784
17,388
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I had this same problem. I fixed it by turning off "Enable IEEE 802.1x Authentication for this network."

SMC had this fix on their page. It solved the problem. They blamed it on a recent XP patch.
 

Confused

Elite Member
Nov 13, 2000
14,166
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Originally posted by: Amused
I had this same problem. I fixed it by turning off "Enable IEEE 802.1x Authentication for this network."

SMC had this fix on their page. It solved the problem. They blamed it on a recent XP patch.

I was just about to post with the same solution :)


Confused
 

nageov3t

Lifer
Feb 18, 2004
42,808
83
91
I had this problem over the summer... turned out to be because the router was overheating.

just something to check on :)
 

Zelmo3

Senior member
Dec 24, 2003
772
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I've heard that disabling the Wireless Zero Configuration Service is supposed to fix it, but what I didn't know until today is that you have to enable the service long enough to connect to the access point, then disable it once it's connected.
I tried that, and it works beautifully.
Turns out the service is there to check periodically for a better network/signal to connect to, and in most cases doesn't find one so it goes back to the one it was using. Turning it off once it's connected will let it just be happy with what it has.
 

LordSnailz

Diamond Member
Nov 2, 1999
4,821
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Where can I access the "Wireless Zero Configuration Service" or "Enable IEEE 802.1x Authentication for this network." ?

tia
 

AFB

Lifer
Jan 10, 2004
10,718
3
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Go to your connection in "Network Connections". All the options should be under "view availible wireless networks". Then maybe under advanced ?
 

Zelmo3

Senior member
Dec 24, 2003
772
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If 'advanced' is greyed out then you're probably not using WEP and IEEE 802.1x Authentication doesn't apply.
For the Wireless Zero Configuration Service, go to Control Panel>Administrative Tools>Services and scroll down to the bottom. It should be about the third one up. Set that to manual, and once you're connected you can stop the service.
 

LordSnailz

Diamond Member
Nov 2, 1999
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Originally posted by: Zelmo3
If 'advanced' is greyed out then you're probably not using WEP and IEEE 802.1x Authentication doesn't apply.
For the Wireless Zero Configuration Service, go to Control Panel>Administrative Tools>Services and scroll down to the bottom. It should be about the third one up. Set that to manual, and once you're connected you can stop the service.

Sweet, thanks for the help guys. Hope this fixes the problem :)