From a monitor point of view the use of FreeSync creates a problem at the moment on the XG270HU at the moment, just as it had on the BenQ XL2730Z we tested recently. The issue is that the OD (overdrive) setting does nothing when you connect the screen over DisplayPort to a FreeSync system. This applies whether you are actually using FreeSync or not, you don't even need to have the option ticked in the graphics card settings for the problem to occur. As a result, the OD setting appears to be in the off state, and changing it to Normal or Extreme in the menu makes no difference to real-World response times or performance. As a result, response times are fairly slow at ~7.7ms G2G and there is a more noticeable blur to the moving image. See the more detailed response time tests in the previous sections for more information, but needless to say this is not the optimum OD (response time) setting on this screen. For some reason, the combination of FreeSync support and this display disables the OD function.
This only happens when you are using a FreeSync enabled graphics card, FreeSync capable drivers and the DisplayPort interface. If you switch to DVI or any other interface (which don't support the FreeSync feature) even from the same graphics card/driver then OD behaves as it should again. If you use DisplayPort but revert to an older non-FreeSync enabled driver package then OD works as it should. If you use a non-FreeSync supporting AMD card, or a card from NVIDIA/Intel then OD functions as it should. It's only when all 3 things are combined that the problem seems to occur. Obviously if you eliminate one of them to make OD work properly, you lose the advantage of FreeSync dynamic refresh rate control.
We know from our review of the BenQ XL2730Z, and our conversations with them about it that the issue is a known bug which apparently currently affects all FreeSync monitors. The AMD FreeSync command disturbs the response time function, causing it to switch off. It's something which will require an update from AMD to their driver behaviour, which they are currently working on. It will also require a firmware update for the screen itself to correct the problem. We know that AMD are working on their updated drivers, and we've asked Acer for comment on how they might handle firmware and screen updates.
Assuming that fixes the issue the performance when using a FreeSync system should be better than now, as you can move from OD Off to the better OD Normal setting. At the moment if you use the FreeSync function, or even just have a FreeSync enabled system in place, the response times are slower than they should be by a fair amount, and so you will experience a moderate amount of blur. To be fair they aren't really slow (7.7ms G2G measured) but they just aren't as fast as they could be and show some more noticeable blurring than OD normal. If you need to, you can always switch to DVI or another interface other than DisplayPort to benefit from the OD setting (but lose FreeSync).
We will update this review section when we know more about a fix for this issue.