Freedom Furniture Laptop Table Destroys Laptop

argZero

Junior Member
Sep 3, 2006
3
0
0
I recently bought a "Freedom Furniture Laptop Table" for my one week old Acer Ferrari laptop.

After checking the screws were tightly in place and re-reading the instruction/warning booklet, I sat down with my laptop and proceeded to to adjust it to a comfortable position.

Little did I expect that one of the adjustment buttons would throw the laptop backwards onto the floor, smashing the screen.

To date their response has been that it was "my mistake" for not watching their in-shop product demonstration (that was never offered to me), and that a little sticker underneath the table was "adequate warning" that their table would destroy any laptop on their laptop table.

Given that I read the entire instruction manual specifically looking for warnings, I don't think I was given "adequate warning". The main warning in the instruction booklet is regarding the use of harsh abrasives whilst cleaning it. No mention is made about the product's potential inability to support a laptop.

The adjustment controls on the table are similar to those on most office chairs. Given Freedom's reasoning, every person that does not climb underneath their office chair searching for warning stickers before adjusting it's height or angle should expect that they will be thrown backwards onto the floor. Please keep this in mind if you're considering purchasing anything from Freedom Furniture.

Video Demonstration of the table destroying a stunt laptop: YouTube Link




Recently? Didn't I see this somewhere else last year?
AnandTech Moderator
 

sswingle

Diamond Member
Mar 2, 2000
7,183
45
91
The table should never have been designed to do that. Its kinda funny to watch, but I would be pissed if it happened to me.
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
This was locked? But then unlocked?

Call your local media outlet, here in the Bay Area, we've got a consumer advocate guy who does a weekly, "7 on your side" segment for companies screwing over customers.
 

olds

Elite Member
Mar 3, 2000
50,101
771
126
I saw this somewhere before too. It was probably here. IIRC, the user got an email or letter form the manufacturer saying that he should have read the instructions first. Or something to that effect.
At any rate, that sucks damaging the laptop.
 

malbojah

Golden Member
Dec 6, 2000
1,708
7
81
Originally posted by: MrCodeDude
This was locked? But then unlocked?

Call your local media outlet, here in the Bay Area, we've got a consumer advocate guy who does a weekly, "7 on your side" segment for companies screwing over customers.

Ric Romero??
 

andylawcc

Lifer
Mar 9, 2000
18,183
3
81
can you sue under "design defect" or "design neglience" ? not sure if it means anything in court though.
 

chambersc

Diamond Member
Feb 11, 2005
6,247
0
0
Originally posted by: argZero
I recently bought a "Freedom Furniture Laptop Table" for my one week old Acer Ferrari laptop.

After checking the screws were tightly in place and re-reading the instruction/warning booklet, I sat down with my laptop and proceeded to to adjust it to a comfortable position.

Little did I expect that one of the adjustment buttons would throw the laptop backwards onto the floor, smashing the screen.

To date their response has been that it was "my mistake" for not watching their in-shop product demonstration (that was never offered to me), and that a little sticker underneath the table was "adequate warning" that their table would destroy any laptop on their laptop table.

Given that I read the entire instruction manual specifically looking for warnings, I don't think I was given "adequate warning". The main warning in the instruction booklet is regarding the use of harsh abrasives whilst cleaning it. No mention is made about the product's potential inability to support a laptop.

The adjustment controls on the table are similar to those on most office chairs. Given Freedom's reasoning, every person that does not climb underneath their office chair searching for warning stickers before adjusting it's height or angle should expect that they will be thrown backwards onto the floor. Please keep this in mind if you're considering purchasing anything from Freedom Furniture.

Video Demonstration of the table destroying a stunt laptop: YouTube Link
I'd argue that it's a reasonable argument.
 

thelanx

Diamond Member
Jul 3, 2000
3,299
0
0
With all the ridiculous warnings on products nowadays, I'm surprised there weren't warnings everywhere on this ill designed table. On the other hand, while it is terrible for the guy to break his laptop, I don't know if he can blame the company if there was a warning under the table (where the adjustment knob is). I assume he assembled the table at home, so there is a reasonable expectation that he should have seen the warning label.
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,450
126
If that issue wasn't described in the product manual, I'd think that you have a legal case against them.

Of course, it would be more entertaining to post that video clip on Digg, Engadget, The Register, and any other tech news site you can think of. Nothing like a little bad publicity worldwide to get someones attention.
 

Lonyo

Lifer
Aug 10, 2002
21,938
6
81
Originally posted by: ultimatebob
If that issue wasn't described in the product manual, I'd think that you have a legal case against them.

Of course, it would be more entertaining to post that video clip on Digg, Engadget, The Register, and any other tech news site you can think of. Nothing like a little bad publicity worldwide to get someones attention.

IT'S FROM MAY, IT'S SUPER OLD NEWS.
 

MrCodeDude

Lifer
Jun 23, 2001
13,674
1
76
Originally posted by: Lonyo
Originally posted by: ultimatebob
If that issue wasn't described in the product manual, I'd think that you have a legal case against them.

Of course, it would be more entertaining to post that video clip on Digg, Engadget, The Register, and any other tech news site you can think of. Nothing like a little bad publicity worldwide to get someones attention.

IT'S FROM MAY, IT'S SUPER OLD NEWS.
You're right, the Youtube is from May 22, 2006.
 

ultimatebob

Lifer
Jul 1, 2001
25,134
2,450
126
I'd bet that it's not too late to sue, though. What's the statue of limitations on product liability cases, anyway?
 

waggy

No Lifer
Dec 14, 2000
68,143
10
81
hmm either spam or repost or bullshit.

i swear someone posted this a year ago. with the OP getting owned.

oh and if this is real. you are a fvcking retard for adjusting it whith the laptop on it.
 

Leeroy

Member
Jun 26, 2006
162
0
0
I'm sure I saw this moths ago, and pointed out that the guy was a complete retard for having the table backwards in the first place.
 

doze

Platinum Member
Jul 26, 2005
2,786
0
0
Probably a good idea to learn how the table works before you put the laptop on it.
 

AgaBoogaBoo

Lifer
Feb 16, 2003
26,108
5
81
Originally posted by: 0roo0roo
pretty sucky design.
acer "ferrari" laptops are for posers though.
it would still be cool to have the ferrari name in a laptop if you owned it :p
 

jagec

Lifer
Apr 30, 2004
24,442
6
81
Bad design, but it seems common sense to me that you'd be holding your laptop in place while you adjust anything. Sort of like how you still look for traffic before crossing at a crosswalk, you know? Just in case something like that happens.
 

ElFenix

Elite Member
Super Moderator
Mar 20, 2000
102,389
8,547
126
i swear i saw this same post like 6 months ago