Joyride, I've had my fair share of crappy service from compUSA... It took them 3 whole months to get a fricken powersupply, then to cut the cake, they couldn't even put the computer case back on (this was from one of our first computers, just before warrenty was up)
Anyways, if you've seen their advertising, it's portraying actors as actually knowing something about technology (some prolly do, most wouldn't I doubt)
Besides, considering how friendly and knowledgeable their sales staff are in all stores like this, just imagine how technical the 17 year old making 6.50 an hour will be to install your router and actually make it work.
So there.