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Forum Gurus: Need your help

W

Winky

Member
Newbie here. Need help from the forum gurus.

I'm building a new machine. Below are the specs:

K7S5A Pro
Athlon XP 2100
Antec SX830
WD 160GB
512 MB DDR
WIN XP Pro
Dell keyboard PS2

This is a replacement board since the first board had one PCI slot not functioning. My keyboard is not getting recognized at startup. The LEDs for the Num Lock or CAP lock are not getting lit at startup.

I get the following messages at bootup.
Screen trace:

Press <DEL> SETUP <F8>...
Autodetecting...
<some primary and slave info. screen goes very fast>

1999-2001 Promise Technology Inc
Detcting...
D0 WDC WD1600JB 149GB Ultra DMA 5
D1 Not detected
D2 Not detected
D3 Not detected

IDE Bus Master Enabled

CMOS Settings Wrong
CMOS Memory Size Wrong

Press F1 to run SETUP
Press F2 to load default values and continue

I'm not able to input because my keyboard is not recognized.

Tried the following and was unsuccessful:

1. Tried using an alternate Microsoft PS2 keyboard
2. Cleared CMOS: Removed power cable, set jumper cable to pins 1-2 to CLEAR for few secs., put back jmp. to 2-3 for NORMAL
3. Banged the F1 and F2 keys ;-)

Background:
On the first MB, I had a similar problem but after several tries, I got to the SETUP screen and it worked. Now I got the replacement board due to the PCI slot problem in the first MB. So I replaced the mother board and kept all the remaining components. BTW, XP Pro is installed on the harddrive.

Any suggestions?
Thanks in advance.
 
First and foremost part, if not most of your problem could be related to the fact that you are loading a system with a preinstalled OS. However, that is not insurmountable. (pardon the spelling, if nec) Second, it sounds as if you had a RAID driver installed on the previous system (HD). You are going to have one heck of a time rebounding that to a new system. Ever hear of the term, "drop back 10 and punt"? Might be a good idea to format your drives (assuming you have decent backup) and re-establish your RAID setup by loading the RAID drivers during a new OS load.
On the other hand and if I read things wrong, and you don't actually have a RAID system but XP seems to think you do, then refer back to "drop back 10 and punt". Trying to boot a new system with a preloaded HD is a "hit and miss" situation. Yes, XP is better at it but not much and it requires a few more steps. You would be wise to look into the AT FAQ's for some info on that that is excellent.
As always, if I've missread your intentions, please disregard this post as it will self-destruct just as soon as I know that. 😉
 
Buz, nothing of what you said is relevant at the point where he is stuck.

Winky, the board showing a CMOS error on first powerup is normal. You are supposed to enter BIOS setup and make your choices.
Does the keyboard get power (LEDs flash shortly)? Did you accidentally connect it to the mouse port? Try another keyboard, and if still no go, chances are your board's keyboard connector fuse is blown. If this is a new board, return it for an exchange - and next time be extra careful in regards to ESD, and also do not plug in keyboard or mouse while the PC is plugged in. (On or Off makes no difference, since ATX PCs are partially powered even when they are Off.)
 
Oh, seeing that you already had a dud board before this one, maybe it's time to change your supplier. This is not normal.

(btw, in K7S5A pro, the 1st PCI slot is not usable at the same time as the onboard USB 2.0 controller. This is in the manual.)
 
Originally posted by: Peter
Buz, nothing of what you said is relevant at the point where he is stuck.

Winky, the board showing a CMOS error on first powerup is normal. You are supposed to enter BIOS setup and make your choices.
Does the keyboard get power (LEDs flash shortly)? Did you accidentally connect it to the mouse port? Try another keyboard, and if still no go, chances are your board's keyboard connector fuse is blown. If this is a new board, return it for an exchange - and next time be extra careful in regards to ESD, and also do not plug in keyboard or mouse while the PC is plugged in. (On or Off makes no difference, since ATX PCs are partially powered even when they are Off.)
Click to expand...

The keyboard LED do not flash. Yes, the first time I had power on, I had connected the keyboard to the mouse port. But I changed it back to keyboard port and started the machine again. But I still get the same problem. I tried unplugging, jiggling the keyboard PS2 a little bit. But still no go. Tried a new Microsoft PS2 keyboard. That does not help either.

What is ESD? (sorry for my ignorance.)

Is this anything to do with the ATA Controller card in the first PCI slot? I'm not using the onboard USB 2.0 controller. Should I just put the harddrive to the onboard IDE instead of the ATA controller card just to get past the keyboard problem?

I purchased the combo through Outpost. The mobo came in a sealed packet. It did not look like return or refurb. Can you suggest a good reliable vendor for mobo/cpu? I may return the combo to Outpost if I can not get this to work.

TIA.

 
ESD = electro static discharge

Try a usb keyboard if you have one, sounds like your ps2 keyboard port is having a problem.
 
I moved the ATA controller card from the first PCI slot to the third PCI slot and the keyboard is now getting power and is working. I'm able to bootup using the Windows XP installation that I did using the old motherboard.

So how do I make my first PCI slot usable? As far as I know I'm not using the onboard USB 2.0. Is there a way to find this out for sure?
 
Buz, nothing of what you said is relevant at the point where he is stuck
Click to expand...
On the contrary Peter, his system was trying to boot to drives it couldn't find because of the previous installation contained on his HDD. Now that he has moved the controller card to (probably) the same one it was in on the previous board; it worked. I actually think that the keyboard problem had nothing to do with this and was coincidental to the problem.
Winky,
As to your question of making the first PCI slot "usable"; how do you know it is not? I ask because so far as I have seen you tried the ATA controller card there (which failed) but haven't tried anything else. Do you have any other PCI devices you can try in that slot?
As to the USB question, check in Device Manager and see if USB is listed (normally at the bottom) and what drivers are listed; if any. Did you load the MB chipset drivers?
 
My first mobo had a similar problem with the first PCI slot but I happened to change it immediately because the AGP video card and the ATA controller card were very close and I did not realize the first PCI slot was not "usable" until when I put in Firewire card in the first PCI slot and I had the same keyboard problem. So in the first mobo I placed the ATA controller card in second PCI and the firewire in the third PCI slot to make my keyboard work. When I called Outpost, they said the mobo is probably defective and will send me a replacement.

And the same thing happened with the second mobo. That's when I thought I will tap in the collective wisdom of this forum gurus.

Anyway, now in the second mobo I have: firewire card in second PCI slot and ATA in the third PCI slot (notice the change from the first mobo, although it was not intentional) and I'm able to bootup and XP runs fine and my settings and everything shows up exactly where I left with the first mobo. I have not tried yet placing the firewire card in the first slot yet. I thought I'll post the device manager details first (I have a 4-port external USB hub.)

Under Device Manager, I have the following listed under USB Controllers:

1. SiS 7001 PCI to USB Open Host Controller
2. SiS 7001 PCI to USB Open Host Controller
3. USB Root Hub
4. USB Root Hub
5. USB Root Hub
6. USB Root Hub
7. USB Root Hub
8. VIA Rev 5 or later USB Universal Host Controller
9. VIA Rev 5 or later USB Universal Host Controller
10. VIA USB Enhanced Host Controller

Should I disable anything above to get my first PCI slot working?
 
It does indeed look as though you have chipset drivers loaded for the USB ports. Have you tried using the hub as yet? I have a question; do you need the first PCI slot? I know, you wouldn't be trying unless you did but I am wondering what the necessity is. Of course, we all expect ANY MB to function fully; as advertised so I am not condoning that you accept a faulty MB. Can you list your PCI slot assignments? I know that for a time in the past that the first PCI slot generally "favored" use by a PCI video card and was difficult to assign other duties. I would have assumed that this was very much in the past though. Perhaps Peter can enlighten us on this subject?!
 
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