Forum Enjoyability

BaboonGuy

Diamond Member
Aug 24, 2002
4,125
0
0
I think there are way too many "help me something's broken/isn't working right" threads in the General Hardware forum. To remedy this, I think the Technical Support forum should be moved up higher so more people see it and I think mods should move more of these type of threads to there.
 

flood

Diamond Member
Oct 17, 1999
4,213
0
76
Good idea.
If youre asking a question, it probably belongs in technical support, not GH.
 

minendo

Elite Member
Aug 31, 2001
35,560
22
81
Originally posted by: flood
Good idea.
If youre asking a question, it probably belongs in technical support, not GH.
I agree as the description of GH states This is the place to discuss the latest computer hardware issues and technology while Tech Support is for technical help. However, the mods are volunteers and have many more things to worry about then Tech Support threads in GH.

 

mechBgon

Super Moderator<br>Elite Member
Oct 31, 1999
30,699
1
0
Hmm, I mostly hang around Cases & Cooling, Motherboards, and CPU/Overclocking (aside from Distributed Computing, of course)... it wouldn't occur to me to go looking elsewhere for people who need help on those topics. I'm not putting down your idea, but it seems like threads requesting assistance are not the worst evil ever to visit GH. :)
 

Insidious

Diamond Member
Oct 25, 2001
7,649
0
0
I don't mean to sound disrespectful, but I hate to think anyone in this forum is so special that they can't be bothered with seeing (don't open it if you aren't interested) the title of a thread asking for help.

I think those asking for help and those willing to lend a hand should be given the highest priority and cooperation.... no matter what thread a lost soul finds itself within!
 

networkman

Lifer
Apr 23, 2000
10,436
1
0
I think there are way too many "help me something's broken/isn't working right" threads in the General Hardware forum.

Okay, let's see.. the poster of this message has just 15 posts and has been a member since, oh.. August of this year! Yeah, that really qualifies as a great deal of experience in this matter.
rolleye.gif


Granted, we've got a Technical Support forum for just these kinds of questions, but as mechBgon and Insidious both point out, people who are honestly looking for help with their problem(s) can and should be granted a certain degree of leeway. :)



 

kuk

Platinum Member
Jul 20, 2000
2,925
0
0
Originally posted by: networkman
I think there are way too many "help me something's broken/isn't working right" threads in the General Hardware forum.

Okay, let's see.. the poster of this message has just 15 posts and has been a member since, oh.. August of this year! Yeah, that really qualifies as a great deal of experience in this matter.
rolleye.gif

This was uncalled for. People many times forget that forum members weren't born on the day the registered, so the number of posts and time spent on the boards doesn't mean that the person is more or less experient. A Junior's suggestion is as important as an Elite's or Diamond's. I'm tired of seeing constant flaming of Junior Members ... networkman, this isn't a rant directed specifically to you, but it's just something to think about.

I have also put some thoughts onto this topic. The thing is, BaboonGuy (hehehe). people post on GH because of the increased exposability, raising the chances of getting a response from someone who has had similar problems. Not to dismerit those in Tech Support (which are great guys), but no one can deny that GH will always work as an efficient tech support forum.

What you are seeing these days are an overwhelming amount of questions and buying suggestions, and a very small amount of technology discussion. Industry-wise, things aren't what they were an year ago, when there were exciting product releases every other week. Today, there are less things to discuss regarding consumer PC hardware.

Regarding your suggestion to move Technical Support up, I can say that, with the majority of people using IE5 or IE6, there isn't anymore the need to scroll down the list. Tech Support is visible ... the matter really comes down to where the member feels more appropriate to post his question.

Kuk :)
 

networkman

Lifer
Apr 23, 2000
10,436
1
0
This was uncalled for. People many times forget that forum members weren't born on the day the registered, so the number of posts and time spent on the boards doesn't mean that the person is more or less experient. A Junior's suggestion is as important as an Elite's or Diamond's. I'm tired of seeing constant flaming of Junior Members ... networkman, this isn't a rant directed specifically to you, but it's just something to think about.

Respectfully, kuk, I disagree with you. I sincerely believe that someone who sits back and just reads the forums without contributing to the discussion has no place to be calling for changes. It's the involvement, becoming part of the process and the exchange of ideas that will more like lead those in charge to consider the suggestion, whether or not they agree with it.

As to the asserion that a Junior's suggestion is just as important or valid as that of a Diamond or Elite members, I dissagree here too. Even discounting the number of posts(for those that neffed their way that high), those of the "upper echelons" have worked with the forums for much longer and likely have a great deal more experience to base a suggestion on. If you honestly believe that the word of an "Elite" member carries the same weight as that of a "Junior" member, I think you're deluding yourself. Sorry, but just like real life, that's the way it is.
 

crypticlogin

Diamond Member
Feb 6, 2001
4,047
0
0
As to the asserion that a Junior's suggestion is just as important or valid as that of a Diamond or Elite members, I dissagree here too. Even discounting the number of posts(for those that neffed their way that high), those of the "upper echelons" have worked with the forums for much longer and likely have a great deal more experience to base a suggestion on. If you honestly believe that the word of an "Elite" member carries the same weight as that of a "Junior" member, I think you're deluding yourself. Sorry, but just like real life, that's the way it is.
Just like real life, those too involved in a process can also be blinded by it. Should it really matter who makes the suggestion for it to be taken seriously? From what I'm reading (correct me if I'm wrong), if a junior member made a commentX and gave suggetionY, then shortly afterwards an elite member makes the same exact commentX and suggestionY, you wouldn't give the junior member credit just because of seniority?
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
I would just like to say that I have 7000+ posts, and not one has ever been useful to anyone, yet I am an "upper echelon" member.

I am also a doufus.


some people make good sugjestions in a short time, others never make a decent one in 7000+ posts. I believe that they should all be looked at, no matter who made the sugjestion.

If this were a buisness ( which it is ) then the poeple that ahve been there longer, or are more "visable"
to upper "management" will be more likely to have their sugjestions implemented. Hate to say it. Ideas are created equal, but they are not percieved equaly.
 

CTho9305

Elite Member
Jul 26, 2000
9,214
1
81
Originally posted by: Evadman
I would just like to say that I have 7000+ posts, and not one has ever been useful to anyone, yet I am an "upper echelon" member.

I am also a doufus.

I apparently am not anyone then... ;)
 

Sunner

Elite Member
Oct 9, 1999
11,641
0
76
Originally posted by: networkman
This was uncalled for. People many times forget that forum members weren't born on the day the registered, so the number of posts and time spent on the boards doesn't mean that the person is more or less experient. A Junior's suggestion is as important as an Elite's or Diamond's. I'm tired of seeing constant flaming of Junior Members ... networkman, this isn't a rant directed specifically to you, but it's just something to think about.

Respectfully, kuk, I disagree with you. I sincerely believe that someone who sits back and just reads the forums without contributing to the discussion has no place to be calling for changes. It's the involvement, becoming part of the process and the exchange of ideas that will more like lead those in charge to consider the suggestion, whether or not they agree with it.

As to the asserion that a Junior's suggestion is just as important or valid as that of a Diamond or Elite members, I dissagree here too. Even discounting the number of posts(for those that neffed their way that high), those of the "upper echelons" have worked with the forums for much longer and likely have a great deal more experience to base a suggestion on. If you honestly believe that the word of an "Elite" member carries the same weight as that of a "Junior" member, I think you're deluding yourself. Sorry, but just like real life, that's the way it is.

I suppose by that reasoning, any suggestions I make is far more important than any you make since I've been a member since long before AT even switched to FuseTalk ?
 

n0cmonkey

Elite Member
Jun 10, 2001
42,936
1
0
Originally posted by: Sunner
Originally posted by: networkman
This was uncalled for. People many times forget that forum members weren't born on the day the registered, so the number of posts and time spent on the boards doesn't mean that the person is more or less experient. A Junior's suggestion is as important as an Elite's or Diamond's. I'm tired of seeing constant flaming of Junior Members ... networkman, this isn't a rant directed specifically to you, but it's just something to think about.

Respectfully, kuk, I disagree with you. I sincerely believe that someone who sits back and just reads the forums without contributing to the discussion has no place to be calling for changes. It's the involvement, becoming part of the process and the exchange of ideas that will more like lead those in charge to consider the suggestion, whether or not they agree with it.

As to the asserion that a Junior's suggestion is just as important or valid as that of a Diamond or Elite members, I dissagree here too. Even discounting the number of posts(for those that neffed their way that high), those of the "upper echelons" have worked with the forums for much longer and likely have a great deal more experience to base a suggestion on. If you honestly believe that the word of an "Elite" member carries the same weight as that of a "Junior" member, I think you're deluding yourself. Sorry, but just like real life, that's the way it is.

I suppose by that reasoning, any suggestions I make is far more important than any you make since I've been a member since long before AT even switched to FuseTalk ?

You suck, go away :Q

;) :p

Back on the topic.... I think its a worthwhile suggestion, but its been brought up many times before. Switching the order may not be as easy a point click shazzam everything is working great. So encouraging users to use the tech support forum may be the only option. On the other hand, if people stopped asking OS questions in the OS forum the forum would be basically dead. I like being able to go to that forum (the networking forum I believe is in a similar situation) and being able to answer/ask/read questions on a particular topic. Its hard to believe (this is why I deserve the title of elite, because I am an elitist bastard ;)), but I have learned a great deal from the queries in the OS and networking forums.

Anyhow, I personally dont think its a big deal, but I do not hang out in GH too much.