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formatted extra HDD, now CDROM/burner aren't recognized

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Descend492

Senior member
The other day I formatted (using fdisk from DOS) my extra 8Gb HDD. I had no sensitive files on it, strictly data. I deleted all the partitions, deleted the drive, then formatted it in FAT32. When I rebooted my computer, my CDROM and CD burner weren't recognized in explorer. When I went to device manager, they had the exclamation points next to the devices, and I received the error code:

This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)


I uninstalled and reinstalled the drivers a hundred times - they both use Windows standard drivers. I updated Windows (SP3 and all). I tried unplugging the extra HDD to see if that made some sort of difference (it has been sensed perfectly by windows, no problems there) - it didn't. I'm at a complete loss. Does anybody have any suggestions? Thanks!!
 
You didn't define which Windows OS that you are using, but I assume that it is Win2K.

Now, I don't have a solution, but this is what I would try:

- Open the device manager and delete (remove) the items with the yellow exclamation point.

- Reboot

- Go into BIOS and set ECSD to ENABLE and save settings.


Hopefully, you'll find one of seveal things:

- Drive is found; you get no messages

- Drive is found; you are asked about drivers. If this, then you can choose to have Win locate
best drivers, or you can point it to the drivers.


What I'm having a difficult time understanding is this: CDRoms should be added with no problem,
whether IDE or SCSI.

Just for the heck of it, I'd check everything in the device manager for duplicated items. If there are
any, I'd delete both.


Almost forgot: There is a bug ins SP3 for W2K with respect to SCSI. If you're using SCSI, go back to
SP2.
 
You are correct - I have win2k

I tried what you suggested, and nothing happened. After removing the devices, enabling ECSD and rebooting, the devices both appeared in my device manager again with the exclamation points next to them. Tried reinstalling the drivers (again), no change from before.

There are no devices listed twice in the device manager.

The CD burner is IDE, and should (theoretically) be installed easily as you said (although my SCSI card drivers are working perfectly, so the CDROM should work too), and I am baffled with this as well.

The burner is on a different IDE channel than the HDDs were, and this is what I'm thinking: I used a boot disk to boot into DOS so I could do fdisk and format and all. This floppy was for Win98, and had CDROm support on it. I opted to not boot with CDROM support, but could this be the problem somehow? Did something screw up in DOS? Could it have something to do with my second IDE channel?
 
OK, here's an update

I talked to a hardware guru friend of mine, and these were his suggestions: for some reason the drive letters might have gotten screwed up because I essentially made one partition out of two. He suggested I go into system manager, and check up on the drive letters and all.

So the CDROM (SCSI) and burner (IDE) are shown in device manager, but they don't show up in the system manager under the optical drives section. Does this help any troubleshooters? Is there a way to reset all my drive letters?

Thanks
 
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