So just go to command prompt and format c:, or is it format c: /s?
I always use just format c:. Some techs type format c: /s.
Then BIOS, select CD drive as first boot device, CTRL/ALT/DEL with their restore disc in there and then follow directions?
After you go in the bios, set the boot devices to the order of CD, HDD and FDD. Make sure you save the bios settings and exit. The PC will reboot by itself.
Once installation is complete, then set the bios back. If I'm not mistaken, the Dell stock configuration is FDD, HDD, CD.
Another thing is that they sent us these machines with FAT32, I'd rather have NTFS. Can't remeber when it gives that option during setup?
Yes, Win2K gives you the option. What happens is that the W2K install program on the Dell recovery CD looks at your disk space. Then it gives you an option on where to install it and also the option to create NTFS.
I recently set up a Dell factory RAID configuration for my boss. Came with two 20 GB, 7200 RPM drives and a Promise controller RAID installed. Because he wanted striped and it was configured as mirrored, I had to reinstall Win2K. Reformatted the RAID setup as NTFS. Runs fairly quick too!