Goosemaster
Lifer
Here is a wrote I wrote to someone on another forum....It explains why you should all shut up😀
He had bought a Cisco router and demanded a linksys-like consumer-oriented support system
John,
My gosh;you sound like confuscious through your language...please don't bother groping my consciousness for you have no business in there...
Anyways, here it the breakdown. Cisco caters to a SPECIFIC audience, and nothing more. Linksys does the same. They have allocated their finances to corressponding requirements and such. Just because someone has ventured into their territory does not mean that a company has to modulate their business plan to best fit YOUR needs. They do not cater to the end user, or at least not on purpose. Check their dsl products. Most of them have business-like features such as vpn and expansion slots. These are meant for IT/IST employees, who have studied the field, to install, not some guy named BOb that skimmed through "some book" he bought at Borders. Although the may resemble consumer products, they are not, and as such, there business model still remains appropriate. This is not in violation of consumer rights, because that is, once again, NOT their intended audience. Why do people complain that there is so much crap on tv? "Oh no, the entertainers are at fault," they yelp to the nearest listner(Yeah i said yelp). But in fact it is the parents fault because they purposely or inadvertantly exposed their children to something meant for another audience.
Let me give you a relevant example.
I just bought Suse Linux 7.3 Pro. It is not the "average-consumer-product." therefore I still bought it, realizing that I would have to learn how to use it on my own, or pay to learn on the phone. Is Suse an "evil" company for doing so? Definitely not. In fact, they are one of the greatest developers for the linux platform along with Mandrake and Red hat, Of which, ALL give you either limited(around 90 days of) telephone support or none at all. But as as responsible companies, they have taken the time to write extensive articles on absolutly EVERYTHING that someone might be in search of. As a non consumer-tier'd product(at least not yet anyway), I am responsible for knowing what to do or finding out how to do it correctly on my own, which is still very easy compared to some other things in life(Birds and the bee's anyone?)
It is all about audience. Really, would you expect your IT guy to be on tech support all day. Seriously, they tier to an audience which is SUPPOSED to know what to do. Just because you delve into that area does not mean you run things. That is the way busineess works...that is the way business thrives. If you don't agree, then you are not paying attention. This is not my opinion..this is the way capatilism works.
Another exmaple for my friend(?) John and others...
I am doing a design project here at college and I was in need of some heavy duty thermoplastics that could withstand 300-450 degrees C. Once I was on the phone with a company named Ticona(Ticona.com), I was instantly aware that was in another league(I dealin comps and electronics..this was a mechanical Eng. group...anyways, it was difficult for me to get support. Now, they did do an excellent job of adapting to my lack of knowledge on the subject, but clearly there services were tiered towards a different audience. Finally, now that I have been in the group for 4 months, I know what I am talking about, and when I called them back, the conversation went very well, and I got what I needed, and actually realized how follish I must have sounded the first time I called.(I had been told degrees c when Fairenheit was necessay...thermoplastics will never get that high by a long shot...I never bohtered to check the numbers...and I was interested in thermosets...as in I did not know that they are not flexible..they are used to make telephone molds by the way...)
Basically this is my entire point. Stop complaining about a company's lack of support if you aren't knowledgable enough to be in the product-audience's
knowledge-requirement bracket.
Basically, if you go out on a ledge, don't expect someone else, especially a business to go rescue you if you weren't smart enough not go out.
Realize what is this country's truths and stop chastizing it for not being idealist. Life is life, if you are not happy with it, work for a better outcome...as in read a book so you can use the product or start your own company, but just don't fill the world with frilvalous complaints.
By the way John, stop calling people immature. This forum is meant to help individuals for free. Every service I or someone else provides here is free, even if in some other areas it may cost you.
to All : By the way, I don't know if you railzed it but you are looking for answers in this forums..and that is why you will get them for free.....go to cisco's documentation pages, or Linux etc, and you can do the same.
P.s. ignore the confusions stuff..part of the conversation that we had going...
...don't ask...
EDIT: sorry boys..I guess those knew 1k drives aren't out yet...😉
He had bought a Cisco router and demanded a linksys-like consumer-oriented support system
John,
My gosh;you sound like confuscious through your language...please don't bother groping my consciousness for you have no business in there...
Anyways, here it the breakdown. Cisco caters to a SPECIFIC audience, and nothing more. Linksys does the same. They have allocated their finances to corressponding requirements and such. Just because someone has ventured into their territory does not mean that a company has to modulate their business plan to best fit YOUR needs. They do not cater to the end user, or at least not on purpose. Check their dsl products. Most of them have business-like features such as vpn and expansion slots. These are meant for IT/IST employees, who have studied the field, to install, not some guy named BOb that skimmed through "some book" he bought at Borders. Although the may resemble consumer products, they are not, and as such, there business model still remains appropriate. This is not in violation of consumer rights, because that is, once again, NOT their intended audience. Why do people complain that there is so much crap on tv? "Oh no, the entertainers are at fault," they yelp to the nearest listner(Yeah i said yelp). But in fact it is the parents fault because they purposely or inadvertantly exposed their children to something meant for another audience.
Let me give you a relevant example.
I just bought Suse Linux 7.3 Pro. It is not the "average-consumer-product." therefore I still bought it, realizing that I would have to learn how to use it on my own, or pay to learn on the phone. Is Suse an "evil" company for doing so? Definitely not. In fact, they are one of the greatest developers for the linux platform along with Mandrake and Red hat, Of which, ALL give you either limited(around 90 days of) telephone support or none at all. But as as responsible companies, they have taken the time to write extensive articles on absolutly EVERYTHING that someone might be in search of. As a non consumer-tier'd product(at least not yet anyway), I am responsible for knowing what to do or finding out how to do it correctly on my own, which is still very easy compared to some other things in life(Birds and the bee's anyone?)
It is all about audience. Really, would you expect your IT guy to be on tech support all day. Seriously, they tier to an audience which is SUPPOSED to know what to do. Just because you delve into that area does not mean you run things. That is the way busineess works...that is the way business thrives. If you don't agree, then you are not paying attention. This is not my opinion..this is the way capatilism works.
Another exmaple for my friend(?) John and others...
I am doing a design project here at college and I was in need of some heavy duty thermoplastics that could withstand 300-450 degrees C. Once I was on the phone with a company named Ticona(Ticona.com), I was instantly aware that was in another league(I dealin comps and electronics..this was a mechanical Eng. group...anyways, it was difficult for me to get support. Now, they did do an excellent job of adapting to my lack of knowledge on the subject, but clearly there services were tiered towards a different audience. Finally, now that I have been in the group for 4 months, I know what I am talking about, and when I called them back, the conversation went very well, and I got what I needed, and actually realized how follish I must have sounded the first time I called.(I had been told degrees c when Fairenheit was necessay...thermoplastics will never get that high by a long shot...I never bohtered to check the numbers...and I was interested in thermosets...as in I did not know that they are not flexible..they are used to make telephone molds by the way...)
Basically this is my entire point. Stop complaining about a company's lack of support if you aren't knowledgable enough to be in the product-audience's
knowledge-requirement bracket.
Basically, if you go out on a ledge, don't expect someone else, especially a business to go rescue you if you weren't smart enough not go out.
Realize what is this country's truths and stop chastizing it for not being idealist. Life is life, if you are not happy with it, work for a better outcome...as in read a book so you can use the product or start your own company, but just don't fill the world with frilvalous complaints.
By the way John, stop calling people immature. This forum is meant to help individuals for free. Every service I or someone else provides here is free, even if in some other areas it may cost you.
to All : By the way, I don't know if you railzed it but you are looking for answers in this forums..and that is why you will get them for free.....go to cisco's documentation pages, or Linux etc, and you can do the same.
P.s. ignore the confusions stuff..part of the conversation that we had going...
...don't ask...
EDIT: sorry boys..I guess those knew 1k drives aren't out yet...😉
