For my fellow webhosters...

cpals

Diamond Member
Mar 5, 2001
4,494
0
76
I run a webserver as some know and one of my sites has a large member database (the Christian penpals website) and today I sent out a newsletter for the first time in a long time and the amount of emails sent out was quite large. Well, I think my server may have been tagged as spamming even though they were legitimate emails (the people could opt out of the newsletters when signing up). I got over 4000 emails bounced back all from aol, yahoo, hotmail, and a couple others.

Here's how the emails were formatted:
This message was created automatically by mail delivery software.

A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:

xxxxxxxx@aol.com
unrouteable mail domain "aol.com"

Does anyone know how to go about correcting this or looking into it if the server has been placed as a spam server so that the emails can get through to the people?

Thanks!
 

cpals

Diamond Member
Mar 5, 2001
4,494
0
76
Which would be??? Technical Support?

I never see you in Rossman's or Devious's threads spouting about wrong forums when they discuss webhosting related topics. Please at least be fair and unbiased in your unhelpful post...
 

jfall

Diamond Member
Oct 31, 2000
5,975
2
0
All I have to say is good luck. I do support for many hosting companies, pretty much all shared hosting providers run into this problem from time to time. The companies that blacklist are usually difficult to deal with (especially AOL, although we were able to get their postmaster to increase the threshhold), SpamCop is commonly known to block many hosting servers (they have a low threshhold, not to mention it's an expiremental service which isn't suppose to be used on production servers). In most cases you will have to wait the block out unless there are specific instructions to go about in order to have your server removed. We faught with AOL over this for quite some time, we now have direct contact with the postmaster to bring these problems to (pretty nice guy, but probably has the worst job in the world)