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Flying to disaster.....my trip to Japan

Mackie2k

Senior member
Backstory: I work for a large software company and was asked to fly to Japan to train some service desks there. I was really excited as this was my first trip overseas. I was scheduled to spend 5 days in Tokyo and 5 days in Sapporo, which is farther up North.

My flight was scheduled to land at Narita at 3:45 PM Friday, and we now know that we were flying over the epicenter of the earthquake as it was happening. The pilot came on and said there was an Earthquake and we couldn't land at Narita as there were planes that had less fuel than we did and they had priority. We circled a couple times before the captain came on again and said our fuel was very low and we could not land at Narita so we had to land at the US Air force Base in Yokota. When we landed we saw 8 planes waiting on the runway. We waited on the runway for 5 hours and watched some planes get refueled and left for other destinations. The captain came on again and said the Japanese Air Authority would not let us land anywhere and customs would not let us disembark and get hotels so we had to stay at the Airbase in a community center. We all boarded busses with our carry-on luggage/blankets/pillows.

Once we arrived we just say in chairs until both planes fully unloaded and everyone was inside. As everyone got settled the base commander spoke to us as well as some other personnel with instructions that we would be fed soon and we could not leave the building. Every door was armed and guarded. After eating they handed out blankets and everyone started to lay out and go to sleep. People were calm and tired, but we were safe. Many of us had not contacted our families and people were desperately trying to get in touch with their loved ones. Nearly 600 people packed that room and everyone was behaving calm and collected. We all pulled together like a big family, sharing stories and laughter trying to make the best out of a bad situation. The following day we found out Narita was accepting air traffic and our planes would be leaving around 12pm. The entire place burst into cheers and applause. It was a great feeling, we knew we were closer to getting home. Everyone at the base, the 347th Airlift unit and the Red Cross was amazing. They deserve so much credit for their compassion and quick response.

We boarded our plane around noon that day and flew to Narita. I was one of the lucky ones, my work had called the Japanese govenment and Delta and secured me a plane home at 3:40pm. Some people had to stay in the airport for days waiting for a ride home or to their final destination.

I consider myself very lucky we didn't land earlier and that we were diverted to a US Military Base. They took such great care of us and overall it was a pretty amazing experience that I won't soon forget.

Video:

http://www.youtube.com/watch?v=4a1gUZHm9RI

Picture: (shot the morning after we arrived)

yokotaairforcebase.jpg
 
My flight was scheduled to land at Narita at 3:45 PM Friday, and we now know that we were flying over the epicenter of the earthquake as it was happening. The pilot came on and said there was an Earthquake and we couldn't land at Narita as there were planes that had less fuel than we did and they had priority. We circled a couple times before the captain came on again and said our fuel was very low and we could not land at Narita so we had to land at the US Air force Base in Yokota. When we landed we saw 8 planes waiting on the runway. We waited on the runway for 5 hours and watched some planes get refueled and left for other destinations. The captain came on again and said the Japanese Air Authority would not let us land anywhere and customs would not let us disembark and get hotels so we had to stay at the Airbase in a community center. We all boarded busses with our carry-on luggage/blankets/pillows.

Once we arrived we just say in chairs until both planes fully unloaded and everyone was inside. As everyone got settled the base commander spoke to us as well as some other personnel with instructions that we would be fed soon and we could not leave the building. Every door was armed and guarded. After eating they handed out blankets and everyone started to lay out and go to sleep. People were calm and tired, but we were safe. Many of us had not contacted our families and people were desperately trying to get in touch with their loved ones. Nearly 600 people packed that room and everyone was behaving calm and collected. We all pulled together like a big family, sharing stories and laughter trying to make the best out of a bad situation. The following day we found out Narita was accepting air traffic and our planes would be leaving around 12pm. The entire place burst into cheers and applause. It was a great feeling, we knew we were closer to getting home. Everyone at the base, the 347th Airlift unit and the Red Cross was amazing. They deserve so much credit for their compassion and quick response.

how convenient...I'd be quite unhappy
 
I think it's awesome that the air force opened up immediately to help with getting the planes on the ground safely. It sounds like they did everything they could to help and make it livable for you.
 
how convenient...I'd be quite unhappy

You wanted the Japanese authorities to let people that were safely on the ground take off and try to land at places where they weren't sure it was safe? You also wanted them to release the people into the country without anyone there to process them through customs? Or to let them run around uncontrolled on a military base?

Sorry, but these people were safe where they were and the authorities were busy with things where time was vitally important.
 
Not to worry Mr. slayer202, the 'special' line starts right over there.

There was really nothing anyone could do. You have to go through customs and there was simply no one to process 600 people at 9pm at night, nor did they have hotels or transportation to anywhere safe. We were about 100 miles Northwest of Tokyo.

The fact that they had food, blankets, water, WIFI and 200 smiling faces waiting for us when we got there was simply amazing.
 
There was really nothing anyone could do. You have to go through customs and there was simply no one to process 600 people at 9pm at night, nor did they have hotels or transportation to anywhere safe. We were about 100 miles Northwest of Tokyo.

The fact that they had food, blankets, water, WIFI and 200 smiling faces waiting for us when we got there was simply amazing.

🙂 Your meter isn't working.
I know that, you know that but, slayer doesn't know that.
 
awww, they couldn't go through customs, wahhhh. there was an emergency. the people were safe. but yeah, let's keep these people hostage because they haven't gone through customs...and no, before you ask, we won't refuel the plane and fly to somewhere else that is safe and can prcoess you

I understand they were nice and did all they could under those circumstances, but you were still being held there against your will, which is extreme IMO
 
awww, they couldn't go through customs, wahhhh. there was an emergency. the people were safe. but yeah, let's keep these people hostage because they haven't gone through customs...and no, before you ask, we won't refuel the plane and fly to somewhere else that is safe and can prcoess you

I understand they were nice and did all they could under those circumstances, but you were still being held there against your will, which is extreme IMO

Well, I would've rather been there, then at a Airport with zero transportation to/from because the trains were stopped or in another country without anyone to assist us.

Was it a short week for trolls or something?

They did refuel some of the planes and some of them did fly on to other destinations. We were the last to land. Most of them ended up stuck on the Tarmac at another airport in Japan because there wasn't anyone available to process them and the Terminals were packed. (talked to one guy who sat at Haneda for 12 hours in his plane, total of 31 hours total time onboard) 15000 people were stuck in Narita.

Not to mention they didn't have the equipment to unload a commercial airliner and process all that luggage.
 
well maybe there was little else to do, doesn't mean the situation didn't suck balls. I say I would be unhappy and people act like I'm denying the holocaust

But let's say you somehow had arrangments to get out of there, they wouldn't let you, which would be pretty shitty
 
awww, they couldn't go through customs, wahhhh. there was an emergency. the people were safe. but yeah, let's keep these people hostage because they haven't gone through customs...and no, before you ask, we won't refuel the plane and fly to somewhere else that is safe and can prcoess you

I understand they were nice and did all they could under those circumstances, but you were still being held there against your will, which is extreme IMO

Welcome to the State of Emergency. I don't really care if you enjoy your stay but please don't get killed or injured because your government and media would be kind of pissy at us if you did.
 
well maybe there was little else to do, doesn't mean the situation didn't suck balls. I say I would be unhappy and people act like I'm denying the holocaust

But let's say you somehow had arrangments to get out of there, they wouldn't let you, which would be pretty shitty

Take a close look at my avatar.
 
well maybe there was little else to do, doesn't mean the situation didn't suck balls. I say I would be unhappy and people act like I'm denying the holocaust

But let's say you somehow had arrangments to get out of there, they wouldn't let you, which would be pretty shitty

Even if you had arrangements on somewhere to go they couldn't process you through customs. Japan wasn't going to let a single person into the country without going through customs.

Sorry if you feel otherwise, but that's the way it is. It sounds like everyone that the OP was stuck with understood that but apparently you don't. To be quite honest, I would have rather been stuck at the air force base than for the plane to have taken off to another destination, only to be stuck sitting on the tarmac for hours.
 
Thanks for sharing your story. Sounds like you all handled a potentially difficult situation very gracefully. (Good thing slayer202 wasn't on board.)
 
Glad to hear everything worked out. I (sort of) agree with Slayer. It would suck to have to go through all the rigmarole that you folks had to endure...but, considering the situation, it was much better than being diverted to China or someplace else.
 
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