Flashing Dell BIOS

thestrangebrew1

Diamond Member
Dec 7, 2011
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Working on a client's laptop (Inspiron 1764) and there is a BIOS update available (A13 I think). I was going to just use the flash utility, but I've never done it on a Dell before and I'm hesitant.

The lappy had all sorts of problems. Extremely long time to boot, long time to load programs, wouldn't alt+tab half the time and whenever I tried to get into Task MGR I would get a error. I can't remember the error off the top of my head but a Winsock Reset seemd to have fixed the problem. Ran a bunch of AV and everything came up clean.

Ran WD's DLGDiag and the hard drive failed both short and long tests so I'm in the process of replacing the HD. Question is, could a corrupt or old BIOS cause the sypmtoms above, or is it most likely due to HD failing? I'm leaning to the HD failing, and I don't have access to a floppy so flashing the BIOS is the last thing I'll need to do. I still need to run memtest on it to test the RAM also.
 

Puppies04

Diamond Member
Apr 25, 2011
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You won't really know until you have a new HDD in there but that is where my money would be.
 

thestrangebrew1

Diamond Member
Dec 7, 2011
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Well when I reset Winsock, everything seemed to run fine. No lag, no probs getting into Task mgr and normal boot times. I was able to alt tab etc just fine etc. So that's when I started cleaning it and decided to test for the drive because resetting Winsock just seemed like a band-aid to the problem rather than resolution. I'll install a spare hd I have to see if I have any issues. Another thing, I can't get into BIOS on this laptop. If I press F2 nothing happens, when I press F12 it freezes.
 

Bubbaleone

Golden Member
Nov 20, 2011
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BIOS and boot menu not responding doesn't sound to good. What happens if you start the pre boot system assessment by pressing <Fn> and the power button?