Yes, I'm still on crappy dial-up service. I have been trying on and off for several months to flash a USR performance pro modem (the 3cp5610A model) to v.92. It probably won't do much good but I still want to try.
Anyways, I get various errors when trying to use their Control Center software to flash this modem. It is identified properly but when I try their "instant update" it dials up but then gives me errors such as "cannot find the phonebook entry" or "username and password were invalid" and one other I can't remember. Tech support has given excuses such as:
-our website is under construction--come back in a few months and try again
-update control center (was newest version)
-blamed my ISP, try calling them for support
So I've pretty much given up on them for help.
Has anyone been able to use control center and flash their modem?
Based on the help file it sounds like once you are able to dial-up, you can download a file and then select option "flash from disk" in contol center.
If someone has been able to download this file can you email it to me? (I'm assuming the file size isn't too large)
thanks in advance
Anyways, I get various errors when trying to use their Control Center software to flash this modem. It is identified properly but when I try their "instant update" it dials up but then gives me errors such as "cannot find the phonebook entry" or "username and password were invalid" and one other I can't remember. Tech support has given excuses such as:
-our website is under construction--come back in a few months and try again
-update control center (was newest version)
-blamed my ISP, try calling them for support
So I've pretty much given up on them for help.
Has anyone been able to use control center and flash their modem?
Based on the help file it sounds like once you are able to dial-up, you can download a file and then select option "flash from disk" in contol center.
If someone has been able to download this file can you email it to me? (I'm assuming the file size isn't too large)
thanks in advance