Fixing "The RPC server is unavailable" in Windows 7 for SpiceWorks?

[riahc3]

Im trying to work with SpiceWorks here but it seems that a PC has a "The RPC server is unavailable" and it needs this in order to do inventory.

When I go to the PC, I see that the service is started but I cant get it to work.

Can you guys give me some tips on where else I should start looking?

Thank you

 

[mikeymikec]

Anything interesting in the event log? Have you tried sfc /scannow?

 

[riahc3]

Anything interesting in the event log? Have you tried sfc /scannow?

No, nothing really related to RPC....

Tried it now. Nothing.

 

[mikeymikec]

(re: event viewer) any errors/warnings?

When you start the RPC service, presumably it fails with an error number?

 

[Dahak]

I looked at using this briefly too, just as a whim so did not go too deep into it.

There could be firewall issues as well that could be blocking it. As well as I believe there is certain services that need to enabled, particularly windows remote management(winrm) services I believe its called.

 

[riahc3]

(re: event viewer) any errors/warnings?

When you start the RPC service, presumably it fails with an error number?

It is already started.

 

[mrjminer]

I hit this issue the other day, not with spiceworks, but just on a random computer. Resetting the networking worked for me.

netsh winsock reset
netsh int ip reset c:\resetasdf.txt
ipconfig /release4
ipconfig /release6
ipconfig /renew
ipconfig /flushdns

Then, restart your computer.

And make sure the proxy checkbox is unchecked in Internet Options > Connection > Lan Settings and that it is set to automatically detect settings.

 

[sonoma1993]

Im trying to work with SpiceWorks here but it seems that a PC has a "The RPC server is unavailable" and it needs this in order to do inventory.

When I go to the PC, I see that the service is started but I cant get it to work.

Can you guys give me some tips on where else I should start looking?

Thank you

I had the same issue when I setup spiceworks awhile back. Came down to correct ports not being open on the client computers. If you haven't already open up the necessary ports for Spicework. Follow the steps in tink to open up the necessary ports.

http://community.spiceworks.com/help/Is_My_Firewall_Software_Getting_In_The_Way?