Troubleshooting starter
- Overview of the problem
Desktop will post but I am unable to install Windows.
- Full description of the problem and symptoms
The PC will post. I then boot from the DVD-ROM drive into the Windows installation. I am able to go thought the procedures until the installation copies the files. It then freezes at a random file and I need to reboot. I have been able to finish copying the files once, but when the windows installation program came up; it said that it was unable to find a file.
- Did it work normally at one time, or has the problem always existed?
I had a cheap Celeron plugged in and I experienced similar problems. I was able to install windows, but it was unstable giving me a BSOD every couple of hours.
- Is the problem consistent and repeatable, or entirely random, or semi-random?
It is a repeatable error. The installation usually freezes on a different file.
- I already tried these steps:
When I run Memtest, it goes for a bit then stops testing. It still blinks but it is unresponsive. I have tried multiple sticks of ram in multiple slots. I have also set the voltage to the correct level.
I have tried two different DVD drives one IDE and one SATA.
I have used two different PSU?s.
I have also tried multiple video cards.
I have used multiple hard drives, only SATA though.
I also cleared the CMOS but have not done so before so I am not 100% sure that it was done correctly.
- My software:
- Windows XP Professional Edition with SP2
- My hardware
- Asus P5N-E SLI
- Intel E8400
- EVGA 8800gt
- OCZ Platinum Edition 4GB(2 x 2GB) 240-Pin DDR2 SDRAM DDR2 1000
- Antec Smart Power 500 Modular
