First time for everything... a touchpad firmware update?

[mikeymikec]

I've just bought a Lenovo B50-80 laptop for a customer, and out of the box I was having trouble with the touchpad: If I tried to run the pointer in a circle ten times (lifting my finger from the pad in between), the pointer would 'get stuck' around the fifth or sixth time.

I tried various things, disabling touchpad features, removing the driver (which seemed to do the trick but hardly a good long-term solution), and in the end I gave up and looked to see if a newer driver was available. Instead I found a firmware update on the Lenovo site, which seems to have done the trick.

The really odd thing though is that I bought the same model of laptop about a month ago which didn't have the problem. Same touchpad apparently, same driver in the drivers folder on C drive as the one I had backed up from the previous laptop as well.

 

[Commodus]

I've just bought a Lenovo B50-80 laptop for a customer, and out of the box I was having trouble with the touchpad: If I tried to run the pointer in a circle ten times (lifting my finger from the pad in between), the pointer would 'get stuck' around the fifth or sixth time.

I tried various things, disabling touchpad features, removing the driver (which seemed to do the trick but hardly a good long-term solution), and in the end I gave up and looked to see if a newer driver was available. Instead I found a firmware update on the Lenovo site, which seems to have done the trick.

The really odd thing though is that I bought the same model of laptop about a month ago which didn't have the problem. Same touchpad apparently, same driver in the drivers folder on C drive as the one I had backed up from the previous laptop as well.

These occasionally crop up. As for the inconsistencies, I reckon it's just a matter of when a particular PC left the factory: the system you bought a month ago could be newer than the one someone else gets today.