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First GM, now Chrysler. Powertrain warranties are cut, because they hate you.

It's odd. We are told that modern engines are so much better made and so much more reliable. We expect them to run for a long time. Yet they all have such relatively short warranty periods.
 
1 big thing that would have swayed me from buying a toyota/honda would have been a 100k+ warranty on an American made vehicle.
 
NutBucket said:
Gosh, I wonder why the Japanese have never offered gimmicky warranties.....
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Because they don't need to. They have a reputation for reliability. Companies like Chrysler/Dodge, GM and Hyundai have a reputation for building crap so they offer long term warranties because it helps sell cars. Chrysler has been doing this since the early 90s.

People are sheep though and they don't realize that a car's warranty has absolutely ZERO correlation to reliability.
 
NutBucket said:
Gosh, I wonder why the Japanese have never offered gimmicky warranties.....
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Lexus has a 4-year/50000-mile Basic Warranty vs Toyota's 36 months/36,000 miles. Toyota also extended the warranty of many parts of their trucks after engines started to fail, frames rusted away several times, etc..

So yes even Japanese cars have different warranties, sometimes from the same company.
 
How can a company legally cancel a warranty (assuming that the customer has abided by the terms of the warranty)?

Or is this one of the many warranty loopholes, like the fridge/freezer company we went with because of its 5 year warranty, only to find out the warranty covers parts only, not labour! I wonder if the terms of the car warranties say something very weasel-like, like "we can cancel the warranty whenever and for whatever reason".

IMO the word warranty should become a legally protected word (if it isn't already, it probably is to some extent) with additional protection for the end user in terms of defining what a warranty provides to ensure that companies can't abuse the term.
 
Jimzz said:
Lexus has a 4-year/50000-mile Basic Warranty vs Toyota's 36 months/36,000 miles. Toyota also extended the warranty of many parts of their trucks after engines started to fail, frames rusted away several times, etc..

So yes even Japanese cars have different warranties, sometimes from the same company.
Click to expand...

Yes, but as far as I know, Honda and Toyota have never offered 100k mile powertrain warranties like some of the American and Korean makes have.
 
Exactly. However, I wouldn't hesitate to recommend a Hyundai these days. They used their gimmicky warranty to get people back in the showroom but backed it up with a quality product. I'd argue GM isn't far behind. Fiat on the other hand.....

And I disagree with the statement about warranty having no correlation to quality. If you produce a quality product offering a long warranty is basically a low cost way of marketing. If you have to offer a long warranty to peddle your crap you'll be losing money quick.....
 
996GT2 said:
Yes, but as far as I know, Honda and Toyota have never offered 100k mile powertrain warranties like some of the American and Korean makes have.
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100k warranty for the Toyota/Lexus Hybrid-related components. :whiste:
 
mikeymikec said:
How can a company legally cancel a warranty (assuming that the customer has abided by the terms of the warranty)?

Or is this one of the many warranty loopholes, like the fridge/freezer company we went with because of its 5 year warranty, only to find out the warranty covers parts only, not labour! I wonder if the terms of the car warranties say something very weasel-like, like "we can cancel the warranty whenever and for whatever reason".

IMO the word warranty should become a legally protected word (if it isn't already, it probably is to some extent) with additional protection for the end user in terms of defining what a warranty provides to ensure that companies can't abuse the term.
Click to expand...

This would be for new 2016 models going forward. If they've already started selling 2016's then those would be in a bit of a gray area, but if the paperwork says 100K then they will have to abide by that.
 
996GT2 said:
Yes, but as far as I know, Honda and Toyota have never offered 100k mile powertrain warranties like some of the American and Korean makes have.
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Lexus has a 6-year/72000 powertrain warranty.

MANY companies have them, but they are not often marketed except for when their reliability may be in question or for lower-priced models.
 
cbrsurfr said:
This would be for new 2016 models going forward. If they've already started selling 2016's then those would be in a bit of a gray area, but if the paperwork says 100K then they will have to abide by that.
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Ah, so new models without nice warranties as opposed to older models having their warranties stripped.
 
NutBucket said:
Exactly. However, I wouldn't hesitate to recommend a Hyundai these days. They used their gimmicky warranty to get people back in the showroom but backed it up with a quality product. I'd argue GM isn't far behind. Fiat on the other hand.....

And I disagree with the statement about warranty having no correlation to quality. If you produce a quality product offering a long warranty is basically a low cost way of marketing. If you have to offer a long warranty to peddle your crap you'll be losing money quick.....
Click to expand...

It doesn't though. I've been tracking and analyzing warranty expense at the company I work for for a few years now, and I can assure you that warranty terms has absolutely no correlation whatsoever to a product's reliability. It is all a part of negotiation, past performance and risk, especially on a new product. I don't care if you're selling cars or televisions. It is 100% marketing... and it works.

Do you know who sets warranty terms at my company? Sales & Marketing... it sure as hell isn't engineering or accounting. 😛

https://www3.amherst.edu/~jishii/files/WT_final_mar_2010.pdf
 
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Jimzz said:
100k warranty for the Toyota/Lexus Hybrid-related components. :whiste:
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When hybrids first came out there was a lot of fear of them being too complex and expensive to repair. Made sense for Toyota to bump the warranty on them to help boost sales. Turned out they are very reliable but the marketing worked.
 
I read those as scams/marketing. I bought a car with one of those warranties. The salesman couldn't answer simple questions about it. I shredded the paperwork when I got home.
 
NutBucket said:
I read those as scams/marketing. I bought a car with one of those warranties. The salesman couldn't answer simple questions about it. I shredded the paperwork when I got home.
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Why would you shred the paperwork if the salesman can't answer any questions? All the answers are in the paperwork.

Although I would agree, most are scams, requiring all your maintenance done at the dealer, etc.
 
There was nothing in the paperwork either! As I recall it was a single sheet contract.

I also tried telling the guy I didn't want it but apparently I had no choice? Very strange. I would have gone to a different dealer but it was a hard car to locate and pretty much every Honda dealers acts like they're doing you a favor selling you a car.
 
JulesMaximus said:
Because they don't need to. They have a reputation for reliability. Companies like Chrysler/Dodge, GM and Hyundai have a reputation for building crap so they offer long term warranties because it helps sell cars. Chrysler has been doing this since the early 90s.

People are sheep though and they don't realize that a car's warranty has absolutely ZERO correlation to reliability.
Click to expand...

While there was some craptastic stuff coming out of Detroit to lump all those manufacturers into the "building crap" category is incorrect.
 
of all the reasons not to buy a crappler product this is just another.

well any of the fail 3.

why is that guy lumping hyundai in?

they make a better product year after year.
 
FCA are the last company in the USA that should be nerfing their warranties.

Papa Sweater is going in the wrong direction.
 
Jimzz said:
100k warranty for the Toyota/Lexus Hybrid-related components. :whiste:
Click to expand...

TBO even a less than stellar car should make it to 100K easily these days. Yea, we all know about the Chrysler 2.7 nightmare, the GM LIM gasket issues but barring a known problem-engine if you change the oil when needed and drive it reasonably 100K is almost a given IMO.
 
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