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Firestone Sucks!

SuperSix

Elite Member
SO the wife needed tires and CV joints on the 96 i30.

The Michelins were worn, the CV boots were torn (Zero grease), so she took it to Firestone. We had used this location for years for oil changes, tires, and repairs I didn't want to deal with. BTW - I hate working on imports.

With 120k, and the tax return coming in - I decided to not just get the boots replaced, but the entire CV joints. Of course, the price was high - but I didn't have to do it. 🙂
While they had her car, they called and said the front brakes were "85% worn, and were badly in need of replacement". What is that term you guys use? "Shens"?

I had just done the brakes ~1 yr ago, and thought MAYBE the caliper was stuck or something, but that's doubtful, as I polished the caliper pins and used synthetic caliper grease on them. I told her to pass, I would take care of it.

I finally get around to taking a look at the brakes today, and they are MAYBE 20% worn. They quoted ~250.00 for a 4-wheel brake job.

I will be sending something to corporate too. It's a goddamn shame they try to rip off people like this. If I hadn't been home, she probably would have authorized the repair out of fear..

Pic #1 - In this pic, you can see me holding up a new pad versus the ones one the car. I circled the middle vent for comparison, These are the same brand pads. Remember, the new pad is a few inches closer to the camera than the installed pad, making it look a bit bigger.

Pic #2
Pic #3
Pic #4

Cliff Notes
Wife takes car in for repair
Ripoff company recommends brakes
Brakes Not Needed



Asshats! :|
 
I wonder how many people fall for the scam and end up paying more money than they needed? That's pretty sad.
 
When you said *pics*, I was expecting pics of "the wife"

I am highly disappointed in you!!
 
Originally posted by: NFS4
When you said *pics*, I was expecting pics of "the wife"

I am highly disappointed in you!!

You mean the soon-to-be ex-wife. You really don't want pics.. SHe's not ugly... But...

Hmm.. wonder if I should even be working on the brakes! 😱
 
Yep, had a firestone service center try the same thing on me with my Honda in LA a few years back. I think it's pretty much SOP for these guys.
 
Yeah, they try to do that to people all the time. This lady I work with took in her '99 Explorer for a brake job, the pads and rotors were gone, and it ended up being $1700, they added a ball joint change, and a tranny fluid change, without asking at all. The car was there for maybe 6 hours, and they had over 15 hours of labor on the work order....

:roll:
 
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