Finally got to visit the B&H Superstore in NYC

aphex

Moderator<br>All Things Apple
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Jul 19, 2001
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I grew up in the suburbs of NYC, but moved away long before my photography hobby took hold. I've also been back numerous times, but never had time to actually pay the store a visit. Well as luck would have it, I was in NYC yesterday by myself with absolutely nothing to do until my 9pm flight out of Newark. Turns out it was MUCH closer than I had remembered seeing it years ago, its not even a 5 minute walk from Penn station.

Words cannot describe how amazing that store is. I think overwhelming would be the closest I can come. Its like their catalog just exploded over a gigantic store. You could try out pretty much everything, and they sell pretty much everything. I started out in Headphones, trying out 20-30 different models ranging from $20, up to the $1399 Sennheiser HD800 they had just sitting there, begging for me to take a listen. I then wandered through speakers, camcorders, tv's, computers, till I finally hit the jackpot, Photography. I spent a good hour in the photography section alone. Pretty much had every lens i've ever pined over on display, every body i've ever read about, aisles and aisles of bags and tripods. I've been to some dedicated photography stores before, but nothing of this magnitude. I literally got to play with every single photography thing i've ever wanted to.

I finally got to play with the Sony NEX5 and I walked away very impressed. It was actually much smaller than I was expecting and felt very good in the hand. They had both the 16mm and 18-55mm kits on display and while the 18-55 would no doubt be more versatile, for the size alone the 16mm was enticing. Navigating the menus/buttons would certainly take some getting used to, but it was workable. The NEX3 felt noticeably cheap in comparison.

Anyway, just wanted to share. If you go to NYC, go to B&H, don't even question it. I will make it a regular stop every time i go back from now on.
 

aphex

Moderator<br>All Things Apple
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Jul 19, 2001
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Buy anything?

Yes, but nothing of any interest. I got the email a few hours after I left NY that my XSI had sold, so its time to wait for the Nikon D3100 to be released or go for the NEX5 if its not what I want.
 

gsellis

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Dec 4, 2003
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I went so far as to figure out how to get there from both LGA and EWR using planes, trains, and buses to get there. Did not need to go at the last minute. Still want to go.
 
Jul 10, 2007
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Yes, but nothing of any interest. I got the email a few hours after I left NY that my XSI had sold, so its time to wait for the Nikon D3100 to be released or go for the NEX5 if its not what I want.

when's the release date for D3100?
 

henryp

Junior Member
Nov 16, 2009
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www.bandh.com
aphex: Thanks for visiting and thanks x2 for this post. We're very glad you enjoyed your visit. I too "grew up in the suburbs of NYC," Westchester to be more precise. Very bucolic in those days but a bit over developed now.

Henry Posner
B&H Photo-Video
 
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ultimatebob

Lifer
Jul 1, 2001
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It's true... the B&H store in NYC is epic. Adorama isn't as big, but you should visit that store as well when you're in the city because their used camera prices are good.
 

gsellis

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Dec 4, 2003
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Oh Sweet Henry. Nice to see you here too (a DVInfo guy too - but not much in the last year).
 

ElFenix

Elite Member
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Mar 20, 2000
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the one time i tried to go it was rosh hashanah so they were closed. haven't been back to nyc since.
 

randomlinh

Lifer
Oct 9, 1999
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I loved that I finally got to see the K7 in person. A very nice camera, and if I hadn't already been invested in canon (and if hte K7 were a bit better on high ISO), I would grab it with a handful of pancakes.

I also found I really liked the Grado SR80's, but need closed cans. But nice to finally see a pair in person w/o having to buy it.

I only walked out with some optech adapt-its, heh. It felt unsatisfactory.
 

oogabooga

Diamond Member
Jan 14, 2003
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B&H sounds pretty epic compared to the camera stores I've been to in CA. It's probably best I stay away from NY now for my wallets sake.
 

Aharami

Lifer
Aug 31, 2001
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first time I visited B&H, i literally drooled. The guys there are so knowledgeable and helpful
 

dwell

pics?
Oct 9, 1999
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Hear mixed things about this place. Some people rave about it, others say the staff are a bunch of rude jerks. Lot of bad reviews on Google.

Was going to go on Saturday as I am right across town from it but they are closed Saturday (even ordering online). I guest they don't roll on the Shabbos :D My wife ended up ordering her T1i from Amazon instead.
 

amdhunter

Lifer
May 19, 2003
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Hear mixed things about this place. Some people rave about it, others say the staff are a bunch of rude jerks. Lot of bad reviews on Google.

Was going to go on Saturday as I am right across town from it but they are closed Saturday (even ordering online). I guest they don't roll on the Shabbos :D My wife ended up ordering her T1i from Amazon instead.

I'd go with rude jerks. Anyone who goes there who knows a little bit more about the technology they sell, they get very uppity and defensive.

They are quick to dismiss you when you ask them "more than average" questions.
 

randomlinh

Lifer
Oct 9, 1999
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Hear mixed things about this place. Some people rave about it, others say the staff are a bunch of rude jerks. Lot of bad reviews on Google.

Was going to go on Saturday as I am right across town from it but they are closed Saturday (even ordering online). I guest they don't roll on the Shabbos :D My wife ended up ordering her T1i from Amazon instead.

I didn't really deal with the staff there, but I went purely for the fact EVERYTHING is on display to use and try. The whole Pentax line up was there. I don't get to find any of that anywhere here anymore, maybe a K100D overstock.

Found the E-P1 there of course, got a real good feel for size in person (which solidified my GF1 purchase, heh).

Got to hold the shutter down on a 1D3. Can't say that wasn't fun.

Got to check out all the domke bags (tho, selection wasn't that good), specifically the rugged wear series. That solidified my purchase of that, too.

Seeing all the stuff there is just great. And I'll continue to buy from them when I need to. Not solely from them, but they get a good chunk of my business.
 

virtuamike

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Oct 13, 2000
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I've been buying from B&H for years. I dunno who these google people are, but I only have nice things to say about B&H.
 

henryp

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Nov 16, 2009
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Hear mixed things about this place. Some people rave about it, others say the staff are a bunch of rude jerks. Lot of bad reviews on Google.

Was going to go on Saturday as I am right across town from it but they are closed Saturday (even ordering online). I guest they don't roll on the Shabbos :D

I'm very sorry to hear anyone's had an unsatisfactory experience with any of our store sales associates. If anyone has a specific employee they want to comment on, or a more general constructive suggestion, I'd be happy to see to it the information gets to the right sales managers here. We're committed to customer satisfaction as our 1st priority here, and product knowledge is #2.

Google's reviews are anonymous, unverifiable and generally of dubious reliability. My suggestion to anyone seeking feedback about any online retailer is Resellerratings.com. They're the MUST-VISIT site for consumer feedback and store ratings IMO.

B&H is closed and our site won't accept orders from late Friday afternoon through Saturday evening. We've maintained this schedule throughout our 35+ years in business. We're sorry if you were inconvenienced.

Henry Posner
B&H Photo-Video
 
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MJinZ

Diamond Member
Nov 4, 2009
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I've been to B&H and also J&R when I lived in Manhattan.

Never bought anything since expensive things + NYC sales tax is a lethal combination for the poor peons.

Happy to order stuff from them and shipped to MA and other places though :)
 

ThePresence

Elite Member
Nov 19, 2001
27,727
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I refuse to go there anymore.
I spent over $2k in my last two visits.
I do make money off my photography, so it does justify it somewhat, but I still bought stuff I don't need.
 

bigi

Platinum Member
Aug 8, 2001
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I've been dealing with B&H from pre-internet purchases (Film Only Days)

B&H has always been very good and constantly improving.

I've gotten many items from their used store as well and never had problems with any of their policies and practices.

Never been to the BM store :( but will next time in NY.

It is also refreshing to see their rep here.
 

HelenOster

Member
Mar 8, 2009
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www.adorama.com
......... Adorama isn't as big, but you should visit that store as well when you're in the city because their used camera prices are good.

Thanks for the recommendation for the Adorama used department; BTW if you ever need after-sales support or advice with an order from Adorama Camera, please don't hesitate to drop me an email.

Helen Oster
Adorama Camera Customer Service Ambassador

HelenO@adorama.com
http://helenoster.blogspot.com
 
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DaWhim

Lifer
Feb 3, 2003
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yea, i love how they have all things on display. when i got my panasonic zs3 and not sure which carrying case to get, i went over there to try one that fit my camera the BEST.
 

AnitaPeterson

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Apr 24, 2001
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LOL, two corporate sightings in a single thread! :)
It looks like this forum is steadily gaining industry attention. Good to know.