The way these work is that all the fibre bundles combine into a single smaller area at the base of the tree, and there is a spinning light source so that the colours change. Basically just a regular light bulb or LEDs and a color wheel. It could be that some dirt got inside and is blocking some of the fibres.
I would start by rebooting the ONTs at each end and see if they come back up then if not login to the trunk and run diagnostics. If it's all a certain region that's affected it could also be a transport problem.