Feelgood post (SVC does it again)

[1sikbITCH]

Last week I placed an order with SVC, which included an SK-7 and a Smart Fan 2, both on sale, and both out of stock. It was my own dumb fault for not noticing that the Smart Fan 2 was out, but they ran out of SK-7's as well.

I asked if I could substitute something, because this was for my brother's birthday and I can't wait that long. I got this email:

Dear Valued Customer,

Since we currently out of stock on the SK-7 and the Smart Case fan 2, we
can substitute any other items you would like. We can ship to you an
SLK-800 instead if you would like. Please respond to this email
regarding your decision.

Best Regards,

SVC Customer Service

I said ok, thinking I would just get the SLK-800 and nothing else, since the SLK-800 costs as much as my whole order.

They are now sending me both the SLK-800 and an original Thermaltake Smart Fan to go with it.

SVC is very cool indeed

 

[Lyfer]

Thats why they are top of my list for cooling.

 

[JetBlack69]

Originally posted by: Lyfer
Thats why they are top of my list for cooling.

 

[JBT]

Originally posted by: Lyfer
Thats why they are top of my list for cooling.

 

[Arcanedeath]

When it comes to any cooling product SVC rules, they have pretty much the best prices and selection from a rep. vendor and if I need a PC fan or heatsink they are the people I look up...

 

[cmdrdredd]

yeah they have excellent selection too. svc and heatsink factory are my two heatsink retailers. Depending on price that is.

 

[Corporate Thug]

another example of SVC at its best. i love that place

 

[QuantumSlip]

another props for svc here... i ordered their 2.49 (or 2.50? dont remember) 2500rpm 80mm case fan. when it came, it had a noise that was came from something other than normal fan noise. i e-mailed them, and was preparing to send it back when they replyed saying they would immediately ship a replacement.

svc is now my newegg.com for cooling supplies. glad to have them around.

 

[1sikbITCH]

Ahh can ya feel the luv

 

[ElFenix]

how did you order something out of stock? i want a 6" UV cathode and some UV reactive cables for my special project but they've been out of stock for the past several weekdays

 

[1sikbITCH]

I ordered it, and they promptly took my money.

Couple days went by and I never got a tracking number and it hit me that those things were probably out of stock.

The fan was listed as out of stock, but the SK-7 wasn't. It must have went out of stock while my order was just sitting there because the fan was out of stock.

 

[bluemax]

Whoa... I wonder if they can ship to Canada? I need some decent fans and these guys seem to be the ones to get it from!