I had a fedex package to be delivered yesterday 11/6/2002 and the tracking number/Fedex/driver claim that the package was left in front of my door, and they have signature release on file. However, when I got back yesterday night, there is no package there and the package is assumed to be lost/stolen.
I called fedex and they said they have a signature release on file. But I never remember sending in a signature release form. The only thing I remembered is that few months ago, when a package was not delivered due to required signature. I signed that package slip and left a note that they can deliver that package to the rental office. I wasn't aware that once you sign one for one package, they use that for all future packages? Did this happen to anyone? I would assume when I sign the slip, the signature is a release for that package only. Plus, I never told them to leave it at the door, my note on the slip clearly says to deliver to the rental office if absent.
Now that the package is lost, my seller/fedex both refuse responsibility. What should I do?
I called fedex and they said they have a signature release on file. But I never remember sending in a signature release form. The only thing I remembered is that few months ago, when a package was not delivered due to required signature. I signed that package slip and left a note that they can deliver that package to the rental office. I wasn't aware that once you sign one for one package, they use that for all future packages? Did this happen to anyone? I would assume when I sign the slip, the signature is a release for that package only. Plus, I never told them to leave it at the door, my note on the slip clearly says to deliver to the rental office if absent.
Now that the package is lost, my seller/fedex both refuse responsibility. What should I do?
