FedEx customer support

[WdnUlik2no]

I started making a habit of reporting all spoof emails I get in my inbox. Today I got one claiming to be FedEx, so I proceed go to FedEx's site to get an email address to send these kind of emails to. I didn't find any such email address so I call fedex's 1800 number to see if they could point me in the right direction.

the first person I spoke to had no idea what a spoof or phishing was so she transfered me to the shipping manager department. As soon as I was transferred I hung up and called back.

The second time I got this lady that was absolutely clueless . I explained to her what phishing is, but she just did not seem to get it, and responded "is there a problem with your tracking number or something", I told her no, and told her again that I just received a spoof email claiming to be FedEx trying to get my personal information and wanted to know who to foward this message to at FedEx. She was stumped, and told me that they don't have email like that, it was obvious she was completely lost. At this point I was was pretty frustrated although amused slightly I then asked her simply "So who should I report this email to" and she told me "I don't know maybe your police" LOLOL!!!!! :laugh:

I told her thank you and hung up.

 

[MrCodeDude]

Good for you. Have a cookie.

 

[neutralizer]

Don't need to know anything about tech to be Fedex customer support. I wouldn't expect them to know what spoofs and phishing are.

 

[akubi]

kthx

 

[HardcoreRobot]

you arent making a difference

 

[Juice Box]

you NARC.....stop NARCing you NARC

 

[JoeKing]

you've got too much time on your hands.

 

[Schadenfroh]

Originally posted by: JoeKing
you've got too much time on your hands.

Originally posted by: HardcoreRobot
you arent making a difference

Originally posted by: MrCodeDude
Good for you. Have a cookie.

 

[intogamer]

... your sopose to go the comment lady....

 

[Banana]

A phishing scam for Fedex? What did they want, your Fedex acct number?!

 

[Randum]

wish i had that kind of free time..

 

[astrosfan90]

What's with the bashing him? Would you all be the same way if it had been Bank of America?

 

[zimu]

lamest story, ever.

 

[HonkeyDonk]

Originally posted by: WdnUlik2no
I started making a habit of reporting all spoof emails I get in my inbox. Today I got one claiming to be FedEx, so I proceed go to FedEx's site to get an email address to send these kind of emails to. I didn't find any such email address so I call fedex's 1800 number to see if they could point me in the right direction.

the first person I spoke to had no idea what a spoof or phishing was so she transfered me to the shipping manager department. As soon as I was transferred I hung up and called back.

The second time I got this lady that was absolutely clueless . I explained to her what phishing is, but she just did not seem to get it, and responded "is there a problem with your tracking number or something", I told her no, and told her again that I just received a spoof email claiming to be FedEx trying to get my personal information and wanted to know who to foward this message to at FedEx. She was stumped, and told me that they don't have email like that, it was obvious she was completely lost. At this point I was was pretty frustrated although amused slightly I then asked her simply "So who should I report this email to" and she told me "I don't know maybe your police" LOLOL!!!!! :laugh:

I told her thank you and hung up.

uhhh.....riiiight.