- Jul 18, 2000
- 17,112
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Normally I don't have a problem with FedEx but they have really pissed me off on my latest order from NewEgg. My CD burner died last weekend so on last Monday morning I bought a replacement from NewEgg. It shipped out on Tuesday and made it to Fort Worth Wednesday morning. Since then it's been sitting there with a notation of "Held at Fort Worth Sorting Facility" on the tracking page. I called them today to ask WTF was up with it sitting there and they said it was because NewEgg paid for 5 day shipping. 5 days meaning 5 business days of course NewEgg has never done that!!! The shipping is the same they have always had and I normally get packages within 3 days. I asked the FedEx CSR when I could expect my package and she said it would be Wednesday of this week. I let her know that would actually be 6 days and she said it wouldn't because they don't count anything shipped after noon EST as being shipped on that day. WHAT?? I think someone dropped the ball on this one. I expect this kind of crap from UPS but not FedEx