Newegg is awesome. I have some recent details regarding a customer service encounter for you man.
It doesn't matter if Maxtor comes out on top in some things, overall I would agree with THG that the Deskstar 7K250 is the fastest and I can tell the difference. 0JK0, you can't forget about that 3-year warranty either. I bought a barebones Deskstar 7K250 and I still have the three year warranty

. Not to mention that I've waited no longer than 3 minutes each time I called Hitachi GST with a question.
The latest one was to switch my SATA drive to PATA because that Silicon Image controller really sucks. I mean, in XP it is OK but I use linux primarily and the drivers for that controller are terrible, and I often take things off of that XP-only drive. I've used my friend's Deskstar 7K250 PATA version with the same 8mb cache and it is as fast as, if not faster than, the Serial ATA version. Of course, it should be like that since they use a bridge on the SATA drive

. I got my response almost exactly 24 hours after I called to ask about that, and a guy named Adam from the warranty department called to say that I
can make the switch.
He said that I need to send in the Proof of Purchase first, and they emailed me with the fax # and other details for it. Fantastic service is the correct description of their customer service. I think what I like the most is that their support centers are NOT outsourced to India. When I called, I got a guy from Rochester, Minnesota (I am in Minnesota as well) and he definitely knew what he was talking about. He was not reading out of a book at all on my questions, and understood the acronyms and everything. I also like the fact that my drive doesn't need to be shipped out of state to get a replacement, so i'm sure it will go fast.
The drives are very reliable and fast, but you should take into account their service if you ever have a problem. I have talked to others with the same experiences too, so that is great.
I am very pleased to hear they will switch it, because my friend couldn't get Maxtor to do the same thing. That dashed my hopes of having it done...until now

. :beer: