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failure to find webpage

I

I12NO2

Junior Member

I need some help:
My laptop, part of a small wireless home network , connects to the network but fails to reach any webpage. It connected fine until a few days ago when it just stopped while connected to SKYPE. I have a dual boot of XP (Home) and Linux(UBUNTU) on the laptop. Ubuntu can connect as usual but XP can no longer reach/find any webpage. All other computers on the network(3) connect and function well.

A"system restore" to three weeks earlier did not help. Hardwiring the laptop did not get it to reach any web page either. Some how AVG could automatically update it self twice during this fiasco.

Installation of a new broadband modem allowed a very brief one time connection that could find google but that was just a one time flash in the pan.

I saved a copy of XP's diagnostics (.xml file) which I can forward if needed. The diagnostics warned of: " The default gateway address could not be resolved via ARP."

Any suggestions would be appreciated.
 
Most likely when you saw google, the web page had been cached and you did not actually reach the net.

There are a couple of things to try.

First of all, clear out your temporary internet files, cookies, etc. I'm sure you've already done this, but go ahead and do it again.
Remove your NIC drivers. Reboot. Reinstall them. Reboot again.

Boot back into windows. Open up DOS prompt ('cmd'): ping 66.102.7.99
That is the IP to www.google.com. If the ping hits, then try to access www.google.com through a web browser. If that doesn't work, try to access the IP through a web browser.

If you are able to reach the IP but not the domain, you have a DNS problem.

Do this stuff, then update with results.
 
cant remember if reinstalling the network card rebuilds the stack or not...if the above fails, start -> run ->

netsh int ip reset C:\resetlog.txt

also try the LSP Fix
 
Many thanks to "Tizyler" and also to "jlazzaro" who came to my rescue. I applied the jlazzaro suggestion/solution first and the "lights went on." Tizyler, I feel confident that your solution would have put me on the right track also.

Even though the connection were "Ok" and webpages could be found I downloaded the LSP Fix anyway. It found no errors to fix.

Thanks again for the help and keep up the EXCELLENT work on this site.

I12no2.
 
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