Factory Reset on iPhone 4S w/ Broken Screen

[dmw16]

My wife's iPhone 4S screen is totally dead. I am going to sell it to Gazzelle as broken phone but I want to blank the phone and restore it.

I connected it to iTunes, but iTunes won't let me do anything until I disable Find My Phone. Is there any way to do this if I can't interact with the phone?

Solved: I was able to log into the Find my iPhone and erase the phone. When you plug the phone into iTunes again you are prompted to login with the same account that was used to erase the phone. Then I was able to do a factory restore.

 

[Ichinisan]

Don't sell it to Gazelle. Sell it on eBay as "broken" or get the screen fixed at a mall kiosk and then sell it. You'll get way more money that way.

 

[CZroe]

Just buy the part on eBay for under $30 and follow a YouTube repair video. I've fixed well over 100. I'm doing another iPad 2 tomorrow (quite a bit harder than a 4S).

 

[dmw16]

Thanks for the suggestions, but sadly it's not the screen. I replaced the screen and that didn't fix it. So it's something more serious than that. I'd love to fix it, but beyond a screen replacement there's not much I can do with it.

Nextworth is giving me $78 with no messing around on eBay or dealing with people saying it's more broken than I said or whatever. If someone here wants to buy it for $100 they are welcome to it, but it's just easier to be rid of it this way. Believe me, I'm not pleased because this phone was purchased at full price because my wife's last one was stolen. But what are you gonna do?

 

[CZroe]

I've received numerous defective replacement screens but a trade in might be your best bet.

I recall a 4S where the replacement screen didn't work until I did some crazy off/on, connect/disconnect, boot/shutdown "reset" procedure that I wished I remembered even though I haven't needed it again. That was probably the first 4S I had ever done!

 

[dmw16]

I've received numerous defective replacement screens but a trade in might be your best bet.

I recall a 4S where the replacement screen didn't work until I did some crazy off/on, connect/disconnect, boot/shutdown "reset" procedure that I wished I remembered even though I haven't needed it again. That was probably the first 4S I had ever done!

The fact that both the original and replacement screens did the same thing made me think it was more than just the screen. I'm happy with my no hassle $76...