External HD broken

Dec 26, 2009
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This is my second hard drive to go down recently. It's a western digital 1tb WDE1UBK10000. Is there any way to recover the files on it? I found programs called "PC Inspector" and "Recover My Files" but I don't think they're working. I had them running for hours and they never finished searching the HD. D:


Also, on a related note, I'm looking for a 500gb or 1tb drive that is reliable. I need reliability over performance. Any suggestions?
 

Soundmanred

Lifer
Oct 26, 2006
10,780
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Hook it up internally to get the best results. (Unless it's under warranty, if so don't open it up.)
I have four WD externals (MyBook) that have worked flawlessly for a long time.
Do you move them while they are still plugged in at all?
 
Dec 26, 2009
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I only bought it about 3 months ago so it should still be under warranty. If I send it back will they see all my porn on it?

I usually use the "safely remove hardware" thing when I go to remove it but I was forced to just unplug it recently when that wouldn't work.
 

Arkaign

Lifer
Oct 27, 2006
20,736
1,379
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It's under warranty. Damn, I usually recommend pulling the drive out of the external case and plugging it directly into a system to get a better chance of recovery.

Yeah, what Soundman said up there already ^^
 

ShawnD1

Lifer
May 24, 2003
15,987
2
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External hard drives suck ass. I've had like 3 or 4 or them die on me. I even made a thread about it.

The drives themselves probably still work. It's just the SATA-USB converters that break. I put all of those drives in my computer and they all worked. They're still running as internal drives and they work great.
 
Dec 26, 2009
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When I plug it in it tries to load for a few minutes. Then a message pops up saying that it needs to be formatted.
 

Emulex

Diamond Member
Jan 28, 2001
9,759
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nah most people do a few simple mistakes:
1. not power protected on ups (naughty for any drive)
2. cheap usb cable or overcrowded usb port - too much junk on one hub will = fail
3. always use policy for quick removal. always. unless you want a corrupted filesystem.
4. did i meantion cheap use cable? they usually come with the drives.

i'd say 80% of the failures i've seen have been accounted to that. maybe 5% due to faulty power bricks which do indeed go out partially and produce low power and cause erratic inserts and failure.

cable + power brick = swap that before you junk it; you might be surprised.
 

jlee

Lifer
Sep 12, 2001
48,518
223
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Did you try a different cable yet? I thought my drive was going out but a new USB cable fixed the problem.
 
Dec 26, 2009
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Tried a different cable and had same problem. I finally got it reformatted and after one more error it seems to be working. Sucks because now that it works I can't return it. And after all the issues it has had I don't feel safe using it for backups.