My issue is with two drives: My Maxtor One Touch II 300GB External Hard Drive and my Dell m1530 internal hard drive. My laptop runs Windows Vista and is 1 year old.
My Maxtor One Touch II 300GB External Hard Drive started acting up about a week ago. I was able to access some folders and files on the drive, but others gave me the following error message: ?Folder XYZ is inaccessible, incorrect function?.
Using a utility CD from Geek Squad (the Geek Squad MRI CD), I booted my computer directly from the CD. From there, I used the Geek Squad file browser program and was able to see most of my files on the Maxtor HD. After Googling a few websites, I thought my problem had to do with a corrupted partition on the external HD. Since the Geek Squad CD has Norton Partition Magic, I used it to repair the partition.
When I opened up Norton, it immediately found two bad sectors and asked me if I wanted to repair. I clicked yes, without thinking which hard drive it was referring to. It must?ve been referring to my laptop?s internal HD because after I ?fixed? the bad sectors, I tried to restart my laptop, but wasn?t able to load up my computer.
Now, when you turn on my laptop, you?ll see a page with the Dell Logo and a progress bar. The progress bar will load up and take you to the Windows Vista screen. The progress bar on the Windows Vista screen will freeze and you?ll see a Blue Screen. Then the computer restarts and gives the message ?Windows was not able to load? with 4 options: Start in Safe Mode, Start in Safe Mode with Networking, Use Last Known Good Configuration and Start Windows Normally. All 4 give the same exact result: You?re taken to the Windows Vista screen, it freezes and gives you a Blue Screen, and then it restarts and takes you back to the ?Windows was not able to load? screen with the previously mentioned 4 options.
When I use the file browser application on the Geek Squad CD (which is still in the laptop), I no longer see any files on my C: drive (my laptop?s internal hard drive).
Do you guys have any idea what happened to my drives and what I should do about it? I was considering taking it into Geek Squad, but I have heard they aren't that good and that I should consider a full-fledged recovery services company. Thoughts/experiences?
Thanks!
My Maxtor One Touch II 300GB External Hard Drive started acting up about a week ago. I was able to access some folders and files on the drive, but others gave me the following error message: ?Folder XYZ is inaccessible, incorrect function?.
Using a utility CD from Geek Squad (the Geek Squad MRI CD), I booted my computer directly from the CD. From there, I used the Geek Squad file browser program and was able to see most of my files on the Maxtor HD. After Googling a few websites, I thought my problem had to do with a corrupted partition on the external HD. Since the Geek Squad CD has Norton Partition Magic, I used it to repair the partition.
When I opened up Norton, it immediately found two bad sectors and asked me if I wanted to repair. I clicked yes, without thinking which hard drive it was referring to. It must?ve been referring to my laptop?s internal HD because after I ?fixed? the bad sectors, I tried to restart my laptop, but wasn?t able to load up my computer.
Now, when you turn on my laptop, you?ll see a page with the Dell Logo and a progress bar. The progress bar will load up and take you to the Windows Vista screen. The progress bar on the Windows Vista screen will freeze and you?ll see a Blue Screen. Then the computer restarts and gives the message ?Windows was not able to load? with 4 options: Start in Safe Mode, Start in Safe Mode with Networking, Use Last Known Good Configuration and Start Windows Normally. All 4 give the same exact result: You?re taken to the Windows Vista screen, it freezes and gives you a Blue Screen, and then it restarts and takes you back to the ?Windows was not able to load? screen with the previously mentioned 4 options.
When I use the file browser application on the Geek Squad CD (which is still in the laptop), I no longer see any files on my C: drive (my laptop?s internal hard drive).
Do you guys have any idea what happened to my drives and what I should do about it? I was considering taking it into Geek Squad, but I have heard they aren't that good and that I should consider a full-fledged recovery services company. Thoughts/experiences?
Thanks!
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