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Expriences with Monarch?

Slappy00

Golden Member
its http://www.monarchcomputer.com


Ok so here it is, I ordered (what i thought was ) a Gainward 6800 GT GS on Tuesday "in stock ships in two days blah blah blah". It was a good price, so I bite. About an hour later they are sold out untill the 15th, ok so i e-mail them asking if my order will get shipped out since the cards went so fast?

They replied by telling me that there was an "error" and that they oversold the amount of cards available. So the guy said he would "upgrade" my current GAinward 6800 GT (non golden sample) which i apparently bought, but they sell no more since Tuesday. Now I gave them the benefit of the doubt as i really did not check the fineprint when i ordered, so I guess an upgrade is a good thing. The message went on to say taht the product should be shipped out tommarrow (Thurs) and I should expect it on tuesday. Now to clarify I purchased 2-day express mail for that package and if it was indeed shipped on Thursday (today) then I would recieve it on Monday, not Tuesday.

Now its past buisness hours and I highly doubt that the package was sent out today, hell i even doubt they have the cards in stock unless they drop-ship from mfg. I have the creeping feeling that they are stalling. Reseller ratings gives them a Egg-like praise but i would like to see what you guys think and your experiences... Oh yah and they already levied my CC for the substantial premium charge for the card ....
 
Edit: OH, Monarch COMPUTERS. Hell if I know. I thought you meant Monarch Technology.

The two times I've bought from Monarch Technology have been really great. No problems with ordering, and shipping was at the old Newegg plateau. In fact, they surpassed Newegg by two full business days the last time I ordered from both at the same time. Same standard shipping option.
 
Why would reseller ratings be any different frmo what you find here. If anything RSR would be more reliable since more people reply
 
See if you can get your money back. I only purchase things that are in stock, unless it's something very obscure. You should be able to find a comparable graphics card in stock somewhere for a similar price.
 
Originally posted by: Mo0o
Why would reseller ratings be any different frmo what you find here. If anything RSR would be more reliable since more people reply

well word on the street is that monarch will do anything so that ppl dont leave neg remarks on RSR. That can mask what would have been a normally mixed review to a good one. RSR allows the retailer who is rated 48hrs to review the rating before its posted. I just want my stuff sent when its promised and not have to resort to posting my experience on a website to get the attention and service i deserved in the first place. I have an inversely proportial amout of patience for this kind of nonsence as the price of the item i bought goes up.
 
I just bought a motherboard from them and while I haven't gotten it yet, the price was great and it shipped the next day. (I ordered it late in the afternoon.)
 
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