Exchangepath Warning! Mod Please allow this!

[mathprof]

So far, exchangepath has fixed two of three withdrawal problems I had with them. One "lost" withdrawal to my checking account was reinstated. One withdrawal to my credit card took 15 days to process. Still waiting on the other "lost" withdrawal to my checking account.

 

[db]

You are being held hostage with your own money. I sent money to someone, they can't get it, and I can't get it back. End of story.
I hate these mofos

 

[Purvin]

I had $1400 in my account on 11/12/2000 and since then i been emailing them and calling them they say something is wrong and investigating and i never get a response. I had that money to pay for college and i cant even pay for it. If they F*** me over and i cant register for SPRING i am going to definatley goto court.

DO I HEAR A CLASS ACTION COMING.

GOODLUCK
PURVIN

Call them up 24/7 --> 8778904885

 

[RandyL]

FWIW: I said I'd post when my withdrawal finally hit the bank. To recap: Dec 21, received funds which were held until Dec 23, I withdrew the funds on Dec 23. They finally made it to my bank on January 2. With all the suspended account reports and over two weeks to get money when everything goes right, I don't think I'll be using them in the future. Still, I am glad I got the money at all.

 

[Purvin]

I had sold a laptop from e-bay. I sent him the laptop to the address below.

33b sct castor st.,
Brgy laging handa,
roxas district diliman
city: quezon city
zip: 1103
country: philippines

After my $500 withdraw exchange path suspended my account. So i still had $1400 in my account. I cant get access to it they say the CC might be bad or something. This was on 11/20/2000 how long does it take them to check and find the guy. I sent them all the info possible.

PLEASE HELP ME !!! i need those funds to pay off my tuition by 1/10/2001 and i cant because EP has it and refuses to get back to me.

HELP ME
Email Me
THANKS
PURVIN

I even called them up and have been put on hold for 1-2 hours.
18778904885

 

[Purvin]

:|
ALL YOU EXCHANGE PATH USERS BIG WARNING
I hope this serve as a warning and also I hope to get some help. 7 weeks ago, my exchangepath account was suspended.
They suspended my account when I had $1400 in my account.
It comes with no explaination whatsoever. I repeated
email for a reason on why they suspended my account,
but, they do not give me any reason. They said that I am being investigated.
However, I just learned that many of my friends have been having the same problem as well and their account is suspended when they have over several hundreds in their account.

I had sold a laptop from e-bay. I sent him the laptop to Philippines he got the laptop but i only got $500 out of $1900.

After my $500 withdraw exchange path suspended my account. So i still had $1400 in my account. I cant get access to it they say the CC used by the sender might be bad or something. This was on 11/20/2000 how long does it take them to check and find the guy. I sent them all the info possible.

PLEASE HELP ME !!! i need those funds to pay off my tuition by 1/10/2001 and i cant because EP has it and refuses to get back to me.

HELP ME PLEASE...

Email Me if you got any suggestions or comments.

THANKS
PURVIN

I even called them up and have been put on hold for 1-2 hours thenfinally somone wrote my name and stuff down this was 3 weeks ago and i have called over 4-5 times same thing but no RESULTS. HELP
New Exchange Path Customer Service # 18778904885
:|

 

[abovewood]

Can you still access your account?
Do you keep a captured image of that $1400 balance under your account?

I think they should be taken to court.

 

[Izzy]

Though I'm far from a fan of Exchangepath, I hate to say this. This one is
your fault. Most of these services are very clear: Do NOT ship outside of
the US! They only work in the US and the minute someone asks you to ship out
of the US, you should know that they are using a stolen credit card. Now I
believe that EP shares a good part of the blame because their validation is
obviously bad, considering how many fraudulent cards have been used. They
also refuse to do one very easy thing to solve this problem: send the seller
the cardholder's address. They promised me a few months ago on the phone
that they would do this. Then they stated on AW that they don't even save
the cardholder's address! After we lambasted them for this stupidity, they
froze thousands of accounts while they asked everybody to re-enter their
billing address. Now that they have this, they are still refusing to send
the address to the seller. But this does not excuse the fact that they state
specifically in the terms of use that it is for the US only. Before you use
a service, read the terms. You just learned an expensive lesson. By the way,
don't be surprised if they take back the $500 too.

Incidentally, Auctionwatch and EP are both part of the same parent company, CMGI. Yet yesterday AW announced that after 1/15, they would no longer post auctions with EP as a payment option. This is like Citibank announcing that they would no longer accept Citibank money orders. If even their own sister company doesnt trust them, why should you?

http://www.auctionwatch.com/mesg/read.html?num=45&thread=104 target=new

 

[db]

I am finally able to get my money back, but YMMV.
(In November I sent $ to a family member. Since then neither of us could touch the money).
But now he was able to send it back to me (even though he did not enter the "additional info" that they have been wanting), by just sending it back to me. Of course I have to "wait up to two days until the funds will be available in your account".

As soon as I receive these funds, and can transfer to my bank, I'm cancelling my account at EP, since I don't need any more grief from them.

If CMGI holds onto this company, they're just plain stupid.

 

[maleficent]

I sent $500 and they shut down my account AND my friend's account. Of course, they charged my credit card so they have my money. Isn't this straight out theft? This was 3 weeks ago. I've tried everything. They don't care. They've already stolen the money.

 

[Izzy]

If you paid by credit card, just call you credit card and charge it back. Exchangepath will not only have the money taken away, they will have to pay a penalty on top of that. The more charge backs they get, the bigger the penalty. If they get too many, their entire account will be shut down. For more info, go to What the payment services dont want you to know

 

[Vermiculite]

Shhooo.. after 7 days the withdrawal posted to my credit card today (didn't put in my bank account since the card is linked to it anyway.. I figure it is easier to just get the number on the card changed if I run into trouble later than to have to close and open the bank account). I've never had a problem with EP, but got really worried after reading this thread. My bank account is showing the withdrawal as an ATM CREDIT ADJ and a penny less than what I extracted. I don't see the $1.00 they are suppossed to take when you withdraw, but if they only want a penny, that is fine with me.

 

[Izzy]

Based on what's being posted on Auctionwatch.com, it looks like Exchangepath closed their doors and took all the remaining money with them. They needed the money to pay out multi-million dollar bonuses to their executives for doing such a great job of running the company into the ground in only a few month.

 

[smartt]

If you want a better way to send people money, take your money wrap it around a rock and go outside and throw it in the general direction of that person's house.

 

[joeryu]

anybody get there account reactivated?? i had over 200 in there and i need it, damn it.

 

[joeryu]

somebody help, they are closing down on the 5th, and we need to get our money out by then, what can we do??

 

[xaigi]

Try and re-enter your data. This afternoon, I re-entered my data (data that it would not accept before) to get my last $11 out and it worked fine.

 

[joeryu]

i cant even login, it says im suspended (for no reason let me tell you) and i cant do anything. oh man we gotta take their assses to court