Exchange guru's - How do you forward a users email to an external domain addy?

[vi edit]

What I'd *LIKE* to do is make it so that any emails user receives are delivered to both her exchange mailbox as well as an external domain address.

The problem I'm running into is that when I pull up the "Exchange General" tab and go to "forward to" I can only put a member of the domain in there. How do I set it so that I can just put in a "myemail@mydomain.com" format?

This user uses OWA, so she can't fiddle around with rules on outlook at all.

Thanks for your help!

P.S. I looked at exchangeadmin.com and couldn't really find much. All posts pointed in the direction of the forward to in the exchange general tab.

 

[Garion]

Just have her login to her exchange account once in Outlook and setup a server-side mail processing rule to forward the messages to the account you want to. Easier than trying to do it administratively at the server.

- G

 

[MysticLlama]

Yeah, the server-side rule is probably the easiest way to do it.

Here is another way that may work though:

The dialog you're getting should be the address book, not domain accounts.

If you create a contact for her using her home address, you should then be able to select that contact to forward to.

I think you can then go into the contact and hide it from the address book so no one else will see it, but I'm not 100% sure on that. I know that if you hide something from the address book you have no way of selecting it from some of those dialogs, but being that it's already selected it may work.

 

[exx1976]

LLama - That's exactly correct. Create a contact or custom recipient for the external address, and the put it into that field. Then, hide it from the address book. This does indeed work, I use it here all the time.

What kind of Exchange box are you on, 5, 5.5, 2k, or 2k3?