Hello Hello.
I recently started working for an IT management company. Basically this company acts as the IT department for small to medium size local businesses that don't want to pay their own full time staff. I previously worked as a hands on Linux web/mail server admin where we ran Apache, Postfix, and Dovecot on a RHEL clone. The company I came from had about 200 mail users, dozens of aliases, dozens of groups, and we supported both IMAP and POP3 connections. The server rarely had any issues and usually only had to be rebooted about once a month.
Now on to my question. The company I work for now is a Windows shop and uses Exchange for all of its clients' mail servers. An average client probably has about 20 employees. Each week about 3 - 5 of our clients sites experience issues with their e-mail. Usually all that's required is a restart of a few of the exchange services. Very rarely do we actually reboot the entire server.
I guess my question is, is this common? Is Exchange just a service that needs to be restarted about once every week or every two weeks? Or is it something that should be able to run for weeks without any problems?
The techs at this company say that the service usually fails after MS releases an update. I just find that hard to believe. So I guess the real question, does Exchange usually need a lot of attention? Or are our techs probably just configuring the servers incorrectly?
I recently started working for an IT management company. Basically this company acts as the IT department for small to medium size local businesses that don't want to pay their own full time staff. I previously worked as a hands on Linux web/mail server admin where we ran Apache, Postfix, and Dovecot on a RHEL clone. The company I came from had about 200 mail users, dozens of aliases, dozens of groups, and we supported both IMAP and POP3 connections. The server rarely had any issues and usually only had to be rebooted about once a month.
Now on to my question. The company I work for now is a Windows shop and uses Exchange for all of its clients' mail servers. An average client probably has about 20 employees. Each week about 3 - 5 of our clients sites experience issues with their e-mail. Usually all that's required is a restart of a few of the exchange services. Very rarely do we actually reboot the entire server.
I guess my question is, is this common? Is Exchange just a service that needs to be restarted about once every week or every two weeks? Or is it something that should be able to run for weeks without any problems?
The techs at this company say that the service usually fails after MS releases an update. I just find that hard to believe. So I guess the real question, does Exchange usually need a lot of attention? Or are our techs probably just configuring the servers incorrectly?