Excellent Toshiba service

[Don Vito Corleone]

FYI to you all:

I recently had my four-month-old Toshiba DVD player die a premature death, much to my chagrin. It was new enough to be under warranty but too old to take back to Best Buy - grrrr. . .

I was annoyed to have to take it in for repair, and even more annoyed when my local Toshiba authorized repairman refused even to look at it, citing an extreme delay in getting parts. At that point I was frankly thinking I would never buy another Toshiba product.

I was amazed and pleased to find that when I called them, they actually let me speak to a person without wading through a complex menu or waiting for hours. They were polite and friendly, and immediately sent out a call tag so I could have it shipped back at their expense via FedEx - they are sending me a new machine.

It's a shame that my expectations for service have fallen so low that I EXPECT to get screwed, but it was a treat to actually get good service for once. Toshiba will continue to get my business.

 

[breakit23]

I was going to bu a toshiba TV so I was reading some user reviews and everyone who had a problem complained of really crappy service from them.

 

[Don Vito Corleone]

<< I was going to bu a toshiba TV so I was reading some user reviews and everyone who had a problem complained of really crappy service from them. >>



In all fairness if I were buying a TV nowadays I would get a Wega, but I would still have no misgivings about buying Toshiba generally.

 

[RossMAN]

I have had good and bad dealings with Toshiba. Back in the day (80's &amp; early 90's) my family had THREE DEFECTIVE TOSHIBA products, a cheapo boombox, cheapo home stereo and a nice VCR. Something went wrong in all of these products, where as comparable Sony and Panasonic products continued working just fine.

Then my friend decided to buy a 27&quot; Toshiba Cinema Series TV in 1996 after doing extensive research, I guess they've made some improvements. A year ago (June 2000) I purchased the same TV, a top of the line Toshiba 27&quot; Cinema Series and have been happy with it ever since then. If it gives me at least 5 years of hassle free viewing pleasure then I'll be content. Hopefully by 2005 a 32&quot; HDTV ready TV can be had for under $1,000 with all the goodies.

I've also had nothing but EXCELLENT experiences with Toshiba DVD players, most notably the SD2109, SD1200 and SD1600 they're all great budget DVD Players.

 

[breakit23]

My parents wanted a big screen TV. So I was just looking around. I think we are going to order the sony 57 inch XBR10W widescreen. But when i saw it at a showroom it wasn't that great like I had expectd the sceen had alot of those spots show up like in the movie theaters. A 55 inch mitsu 857 series I beleives was 1500 bucks cheaper also widescreen and much better picture quality, extremely clear actually.

SO I think I'll go with mistu probably save some money. I probably wouldnt use the extra features that come with XBR anyway.