EVGA SuperClocked GTX 470 & EVGA Precision Tool Issues - Help!

[Destiny]

Hi Everyone,

I need your adivce... recently I returned my PNY GTX 470 and bought a EVGA SuperClocked GTX 470 and I downloaded the EVGA Precision tool to monitor the GPU statistics.
I leave everything factory (superclocked factory setting is at 625MHz and 1250MHz) and the fan is set on auto which is at 40% during idle.

I turn on the EVGA Precision while I game and I notice some issues.
I was playing the new Medal of Honor with my monitors max resolutions at 1600x1050 59Mhz with all graphics setting on highest settings.

1. As the heat increases the fan does not speed up?!

2. Every 15 minutes I would get a freeze or lag - don't know if its the game server, the GPU, or the EVGA Precision Tool causing it.

3. I was getting kicked out of multi play games - I first thought it was because I was owning everyone on the servers and that an admin banned me because they thought I was hacking - then the last game I played I was completely auto existed the MOH game and I look at the EVGA Precision Tool GUI and saw that the GTX 470 was at 100+ degrees Celsius and the fan was still auto on 40%???!!!! The fan speed did not even go up to cool down the card!

I didn't have this issue when I had the PNY GTX 470 and I was able to game fine and had no heat issues.

Would the fan auto speed up to cool down the card if I don't turn on the EVGA Precision Tool? Or should I manually set the GPU fan at a speed to keep the GPU card cool enough were I don't get auto kicked out of games?
I thought the fan auto speeds up when heat on the GPU goes up?
I notice when I do manually set the fan it gets louders after 60% or higher speeds.
The fan on my previous PNY GTX 470 was pretty quite the whole time when I game.

I appreciate any advice or recommendation...:biggrin:

 

[netxzero64]

try using MSI afterburner... much better tool for me than EVGA precision..

your GPU lags because of heat and as you stated that fan speeds don't increase so the card will downclock in order for the temps to decrease...

if this doesn't help, return your EVGA 470 back... because obviously you're having issues with heat due to the fan speed's inability to increase while the temps increases...

 

[Arkadrel]

GTX 470 was at 100+ degrees Celsius and the fan was still auto on 40%???!!!!

Holy frekking hell <.< dude stop playing games until youve fixed this or you ll fry your card!

As Netxzero64 said, MSI afterburner is a great program. If your haveing trouble with EVGA precision, try that instead.

 

[Destiny]

Thanks for the advice! I didn't know if it was normal or not - because in the EVGA forums for some reason people posted simular issues and a majority of the people said what I and others are experiencing is normal.D: I'm still in my 30 days with NewEgg...:biggrin:

 

[taserbro]

Are you running any other temperature monitoring applications?
I've had fan issues with my gtx 470 and it turned out to be due to running two programs pooling temperature and fanspeed (in my case, realtemp and rivatuner). After removing one, the fans worked perfectly ever after.

While researching my problem, I found another one who had the same problem with his fan stopping dead after gaming for some amount of time and crashing. IIRC, he narrowed it down to his evga heat spreading backplate warping with heat and shorting the three fan pins on the back. It's worth noting that he installed it himself and might have tightened it a bit too much but either way I wasn't very impressed with the lack of consideration or room for error put into the design of those things...

 

[Destiny]

Are you running any other temperature monitoring applications?
I've had fan issues with my gtx 470 and it turned out to be due to running two programs pooling temperature and fanspeed (in my case, realtemp and rivatuner). After removing one, the fans worked perfectly ever after.

While researching my problem, I found another one who had the same problem with his fan stopping dead after gaming for some amount of time and crashing. IIRC, he narrowed it down to his evga heat spreading backplate warping with heat and shorting the three fan pins on the back. It's worth noting that he installed it himself and might have tightened it a bit too much but either way I wasn't very impressed with the lack of consideration or room for error put into the design of those things...

I was running EVGA OC Scanner and EVGA Precision while gaming... but I don't overclock or plan too hense the reason why I bought the EVGA factory overclocked version of the GTX 470...

After I uninstalled the EVGA OC Scanner I was gaming for 6 hours last night and I don't get the kicked out of a game or the game shutting down anymore... but I do get the ocassional stutter or freeze for a split second - when I exit the game and checked the EVGA Precision I see the temperture hovering around 90 degrees and 100 Degrees Celsius with the fan speed now auto adjusting to no more than 50&#37; and auto drops down to 40% as the card cools back down when I stopped gaming. The 50% speeds which is till not enough to cool the card down to below 80 degrees Celsius while gaming... I checked the EVGA forums and people recommended to turn the fan to 100% speeds while gaming but it sounds like a Hair Blow Dryer at those speeds!

 

[taserbro]

I was running EVGA OC Scanner and EVGA Precision while gaming... but I don't overclock or plan too hense the reason why I bought the EVGA factory overclocked version of the GTX 470...

After I uninstalled the EVGA OC Scanner I was gaming for 6 hours last night and I don't get the kicked out of a game or the game shutting down anymore... but I do get the ocassional stutter or freeze for a split second - when I exit the game and checked the EVGA Precision I see the temperture hovering around 90 degrees and 100 Degrees Celsius with the fan speed now auto adjusting to no more than 50% and auto drops down to 40% as the card cools back down when I stopped gaming. The 50% speeds which is till not enough to cool the card down to below 80 degrees Celsius while gaming... I checked the EVGA forums and people recommended to turn the fan to 100% speeds while gaming but it sounds like a Hair Blow Dryer at those speeds!

It doesn't look like your fan is broken and unable to ramp up, nor does it sound like it was turning off due to software conflicts; your problem sounds less and less like what happened to me so I'm not sure I'd be able to help much. That said, I wouldn't be worrying about a temporary noise discomfort while trying to work out a potentially hardware-breaking problem; running the fan at 100% or at any fixed speed is not a good solution by any standards. Like others mentioned, the temperature you have and the fan's reaction to it is abnormal and unless you've messed with any aspect of the fan control, there is definitively something wrong.

If I were you, I'd make sure it's the card's problem by testing it on another computer to narrow it down and contact evga and get their take on your situation; you might be able to fix the problem by running rivatuner and setting up a custom fan profile that suits your aversion to noise while keeping your gpu safe but that might only be a coat of duct tape over a real problem that might hit you in the future.

 

[VirtualLarry]

Sounds like they need to release a fixed fanspeed BIOS, that keeps temps below 80C if possible.

Reminds me of the HD4850 launch.

 

[nitromullet]

Try uninstalling Precision (if it asks you about deleting settings, say yes) and re-installing the latest drivers from NV. Without any fan monitoring software, you should hear the card ramp up the fan speed during gaming. Doing this will determine if your card is working properly.

If it is, and you want run a custom fan profile use MSI Afterburner instead of Precsion. When I had a GTX 470 I used Afterburner to create a profile that ran the fan at lower speeds at idle temps, but ramped up more aggressively than the stock profile under load.

 

[muskie32]

Use MSI afterburner. It is so easy a cave man could do it!

It is really just 4 sliders. I have my 470 at 800mhz on it with fan at 70&#37; and i neveer get above 84&#186;c while gaming.

 

[netxzero64]

I was running EVGA OC Scanner and EVGA Precision while gaming... but I don't overclock or plan too hense the reason why I bought the EVGA factory overclocked version of the GTX 470...

After I uninstalled the EVGA OC Scanner I was gaming for 6 hours last night and I don't get the kicked out of a game or the game shutting down anymore... but I do get the ocassional stutter or freeze for a split second - when I exit the game and checked the EVGA Precision I see the temperture hovering around 90 degrees and 100 Degrees Celsius with the fan speed now auto adjusting to no more than 50% and auto drops down to 40% as the card cools back down when I stopped gaming. The 50% speeds which is till not enough to cool the card down to below 80 degrees Celsius while gaming... I checked the EVGA forums and people recommended to turn the fan to 100% speeds while gaming but it sounds like a Hair Blow Dryer at those speeds!

oh, that reminds me that isn't that EVGA released a software or bios something for the fan speed fix on EVGA precision?

use MSI afterburner dude, much better and convenient... or take on the noise for the sake of your VC then set it to auto once your done playing..