EVGA lifetime warranty question!

firebyyrd

Senior member
Mar 15, 2006
761
0
0
Salutations!

I am curious if EVGA's warranty still supports overclocking ...
I remember back when I had a 7800GT, I overclocked it, it failed, and I claimed warranty and got a new card.. is this true with EVGA's new "lifetime" warranty? Of course I understand if there is physical damage to the core, they have the right to void my warranty and refuse, but I remember somewhere saying they cover overclocking problems also.

Thanks if anyone can answer me.
 

zerogear

Diamond Member
Jun 4, 2000
5,611
9
81
Everything is covered unless you damage your video card physically, ie, break off a capacitor etc etc
 

Zap

Elite Member
Oct 13, 1999
22,377
7
81
Besides the overclocking and physical damage... EVGA recently (last November?) re-did their warranty policy. Here are a couple of gotchas...

EVGA warranty

Not all cards have lifetime warranties
It depends on the "series" part number. Some part numbers only have one year warranties while others have the "lifetime" warranty. The ones with lifetime warranty are part numbers ending in A, AR, AX, BR, BX, DR, DX, FR, FX, SG, SL, or S2. If your video card part number ends in some other letter combination, that card only has a 1 year warranty.

By default ALL cards only have a 1 year warranty unless...
Even the cards with a "lifetime" warranty only have a 1 year warranty, UNLESS you register the card on the EVGA web site within 30 days of invoice date.

Warranty is NOT transferable
Used parts sellers may hate me for this, but EVGA states clearly that the warranty is non-transferable. People in For Sale forums and on Ebay like to state that these come with lifetime warranties... NOT for the second buyer. Only the person who first bought the card through a real reseller can claim warranty on it.

"Lifetime" may not be forever
EVGA states, "for the life of the retail product." There will probably come a time when you try to RMA a video card that hasn't been able to play any new game released in the previous year and EVGA will tell you, "sorry, it's no longer a supported retail product." This one is kind of a grey area. These words are in the warranty statement, but how do we (or EVGA) interpret them?
 

Ricemarine

Lifer
Sep 10, 2004
10,507
0
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Originally posted by: Zap

Warranty is NOT transferable
Used parts sellers may hate me for this, but EVGA states clearly that the warranty is non-transferable. People in For Sale forums and on Ebay like to state that these come with lifetime warranties... NOT for the second buyer. Only the person who first bought the card through a real reseller can claim warranty on it.

Technically it's implied about the Ebay part. But of course, the whole thread on the EVGA forums has spread out beyond their forums, with half reporting the issue to the BBB, and half supporting EVGA's movement... Along with the First Amendment since they modded someone's post on their forum (not like AT mods don't on this forum :laugh: ). So until EVGA actually revises their policy explicitly stating this, we will never know what people who buy from Ebay stores get for their warranty.
 

Centurin

Member
Sep 13, 2006
155
0
71
Originally posted by: Zap
Besides the overclocking and physical damage... EVGA recently (last November?) re-did their warranty policy. Here are a couple of gotchas...

EVGA warranty

By default ALL cards only have a 1 year warranty unless...
Even the cards with a "lifetime" warranty only have a 1 year warranty, UNLESS you register the card on the EVGA web site within 30 days of invoice date.

I got burned by that one. Only have a 1 year on my 8800GTX. IMO, I should have went with BFG who I've never had a problem with. I dont overlock my cards, so could care less about that part.
 

nZone

Senior member
Jan 29, 2007
277
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0
In 3 years (probably just 1 year); most gamers would upgrade their video card anyway...it's a gimmick!
 

gramboh

Platinum Member
May 3, 2003
2,207
0
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I plan to run my 8800GTS 640MB (picking up soon) for 3 years. The long warranty is useful to me in that if the card develops artifacts in 2-3 years from being overclocked, and the artifacts remain at stock speeds, I can get a refurb or more likely a new card since it will be long discontinued (assuming it's still 'supported' whatever that means, that hasn't been tested yet).