EVGA 1080 FTW Overheating...?

[cctaylor88]

So I just purchased a brand new EVGA 1080 FTW and it has essentially shut my computer down. Although, its a bit odd... it essentially turns my monitor off and seems like my computer is restarted but it stays on... just not functioning.

The thing that really scares me is that both times this has happened I've been played Dead by Daylight... which I doubt is a demanding game. Even if it is... I spent nearly $700 on this card and this isn't acceptable. I feel like my computer isn't stable.

I have everything on the card stock. NZXT h440 case, 1 rear exhaust fan, i7 6700k with a corsair AIO cooler... I have no idea what to do.

As I type this... the backplate on my card is pretty F'ing hot right now... Im running a few programs and a game in the background... but my computer is completely up to date. I'm at a loss and about to RMA this thing...?

Speccy states its currently running at 49C... its also making this noise thats hard to describe on and off almost like its not fully secure but it is... kind of like a loose case fan that when you tab it will sort itself out.

EDIT: Furmark score (showing temps/resolution) I think it should be noted that Im using a 3440x1440 monitor (LG UC88-B) connected via Display Port

 

[Bacon1]

Need more power?

 

[Azix]

Gpus don't really care how much you spend. Its not like the actual card is built better than a $200 card anyway. It'll break if it'll break.

Double check that its installed properly. If you are running anniversary edition windows 10, make sure you have the driver that works with that. Remove things like afterburner that might affect fans.

What is the load temperature? 49? If the back is hot during that then maybe other areas of the GPU aren't adequately cooled somehow. Heatsink not taking out the heat from vrms/memory chips and it ends up on the backplate.

 

[Termie]

Your card likely isn't broken. 49C is too low to turn the fans on. You're hearing the PWM fan pulse as the fan motors energize and then de-energize when no movement is required. The backplate always gets hot, it's essentially acting as a heatsink.

The fact that your monitor shuts off is most likely caused by a cable issue . Which monitor and cable are you using?

EDIT: I saw your monitor is your sig. Standard Displayport cables can't pass 3440x1440 signals reliably above 60Hz, and I assume you're trying to max out the monitor at 75Hz. If you aren't using the cable that came with your monitor but rather a generic cable, toss it and get a good one. I use the Accell brand.

Had you used this monitor before with another video card?

 

[cctaylor88]

Need more power?

Well the card recommends a 500W PSU, I have an EVGA 600W PSU.

Gpus don't really care how much you spend. Its not like the actual card is built better than a $200 card anyway. It'll break if it'll break.

Double check that its installed properly. If you are running anniversary edition windows 10, make sure you have the driver that works with that. Remove things like afterburner that might affect fans.

What is the load temperature? 49? If the back is hot during that then maybe other areas of the GPU aren't adequately cooled somehow. Heatsink not taking out the heat from vrms/memory chips and it ends up on the backplate.

Well I mean there is really only one way to install the thing, when first installed I got the latest GPU drivers, its connected via display port. I ran the Heaven benchmark, furmark, and Rise of the Tomb Raider benches with no issues at the time. I am running Win 10 Pro AFAIK. Will it say "Anniversary" edition under My Computer?
Yeah I don't have afterburner or anything of that nature, just EVGA Precision and EVGA experience or w/e it is. I will say I started noticing weird noises from the GPU almost like a loose case fan on top of another noise it makes... a more internal noise that I can't really describe.

As far as the load temperature I have no idea? I know EVGA Precision has a way to run the card under full blast... should I do that and see my temps afterwards?

Your card likely isn't broken. 49C is too low to turn the fans on. You're hearing the PWM fan pulse as the fan motors energize and then de-energize when no movement is required. The backplate always gets hot, it's essentially acting as a heatsink.

The fact that your monitor shuts off is most likely caused by a cable issue . Which monitor and cable are you using?

EDIT: I saw your monitor is your sig. Standard Displayport cables can't pass 3440x1440 signals reliably above 60Hz, and I assume you're trying to max out the monitor at 75Hz. If you aren't using the cable that came with your monitor but rather a generic cable, toss it and get a good one. I use the Accell brand.

Had you used this monitor before with another video card?

I have used this monitor extensively with my GTX 760 and as noted right above ran a few benchmarks under full load once I received the 1080. I do understand what you are saying but the GPU is still making more than one odd noise and its not the fans fluctuating on and off... Ive watched for that. There are two strange noises going on, either way I don't like them. Especially when I tap the side of the GPU and they essentially stop...?

As far as the cable goes Im using the display port connector that came with the monitor... which cable should I be using instead? HDMI? DVI?

 

[DamZe]

OP, I wouldn't worry about the PSU (not yet) as it is a quality unit, and if this issue only occurs with a particular title "Dead by Daylight" then that tells you something right there. Keep stress testing it, play as many different games as you can on it to see it this issue reoccurs, but if it only happens with one particular game, then the game's the culprit, or the drivers conflict with it somehow.

 

[cctaylor88]

OP, I wouldn't worry about the PSU (not yet) as it is a quality unit, and if this issue only occurs with a particular title "Dead by Daylight" then that tells you something right there. Keep stress testing it, play as many different games as you can on it to see it this issue reoccurs, but if it only happens with one particular game, then the game's the culprit, or the drivers conflict with it somehow.

Good suggestion, how can i REALLY stress this card and see if its stable? I ran two runs of uniengine (or whatever it is) Heaven benchmark, I ran Furmark, and Rise of the Tomb Raider. Could you please tell me what programs I should download to monitor temps/voltage/whatever I need as well as benchmarks?

 

[Termie]

I have used this monitor extensively with my GTX 760 and as noted right above ran a few benchmarks under full load once I received the 1080. I do understand what you are saying but the GPU is still making more than one odd noise and its not the fans fluctuating on and off... Ive watched for that. There are two strange noises going on, either way I don't like them. Especially when I tap the side of the GPU and they essentially stop...?

As far as the cable goes Im using the display port connector that came with the monitor... which cable should I be using instead? HDMI? DVI?

You may also be hearing coil whine at high load levels, which is also normal.

The Displayport cable is the best one to use, but you could also try HDMI just see if the black screens disappear. HDMI 2.0 ports are required to support this resolution, and you'll have to check if your monitor has them. The card does.

 

[cctaylor88]

You may also be hearing coil whine at high load levels, which is also normal.

The Displayport cable is the best one to use, but you could also try HDMI just see if the black screens disappear. HDMI 2.0 ports are required to support this resolution, and you'll have to check if your monitor has them. The card does.

Okay so you are saying displayport is my best option here? My monitor does have HDMI ports, how do I know if they are 2.0 (I mean I would assume they are, its an LG UC88-b but I'm not 100%) also... do you know how I can determine whether or not the GPU is the actual culprit? It could possibly be an issue with the game/its drivers as far as I know. Is there a way I can really stress the GPU to rule it out?

 

[DamZe]

Good suggestion, how can i REALLY stress this card and see if its stable? I ran two runs of uniengine (or whatever it is) Heaven benchmark, I ran Furmark, and Rise of the Tomb Raider. Could you please tell me what programs I should download to monitor temps/voltage/whatever I need as well as benchmarks?

Try to install as many graphically intensive games as you can, Crysis 3/ Witcher 3 etc... Games that really like to hammer the GPU. You can test with fire strike, loop UniEngine for an hour or two, just stress test for a period of time to determine if there are any instabilities. If not, then it sounds more like a game/driver compatibility issue.

 

[cctaylor88]

Try to install as many graphically intensive games as you can, Crysis 3/ Witcher 3 etc... Games that really like to hammer the GPU. You can test with fire strike, loop UniEngine for an hour or two, just stress test for a period of time to determine if there are any instabilities. If not, then it sounds more like a game/driver compatibility issue.

Okay I understand installing/purchasing graphically challenging games although I have already had the card for approx 1 week and I know the RMA window is very short, I don't want to miss out on my RMA while testing the card a ton. If I ran both Heaven/Furmark without issue... those HAVE to be more demanding that this game.

Is fire strike free, and when you say "loop UniEngine" you mean just let Heaven run for 2 hours and see how it holds up?

 

[4K_shmoorK]

Did you first wipe your drivers with DDU and preform a fresh install of 372.54 revision drivers?

I just had to RMA the G1 Gaming 1080 I received for artifacts. Seems like AIBs can't push out 1080s fast enough, wouldn't be surprised if QC is a bit lacking because of it.

 

[cctaylor88]

Did you first wipe your drivers with DDU and preform a fresh install of 372.54 revision drivers?

I just had to RMA the G1 Gaming 1080 I received for artifacts. Seems like AIBs can't push out 1080s fast enough, wouldn't be surprised if QC is a bit lacking because of it.

I have not yet done this but I will for sure do it this evening. However, my fear is that I've already ran the GPU under full load on several occasions with both UniEngine Heaven and Furmark with no issues... I just don't think a game like DbD would be causing these issues as it isn't graphically intensive in the least (as far as I can assume). I don't know what will determine in my mind "yes I need to RMA" or "this card is fine" I mean if I can't get it to crash tonight while benchmarking... then wouldn't it lead me to believe that the card is fine.

 

[DamZe]

Okay I understand installing/purchasing graphically challenging games although I have already had the card for approx 1 week and I know the RMA window is very short, I don't want to miss out on my RMA while testing the card a ton. If I ran both Heaven/Furmark without issue... those HAVE to be more demanding that this game.

Is fire strike free, and when you say "loop UniEngine" you mean just let Heaven run for 2 hours and see how it holds up?

If you have only had the card for one week then you have plenty of time left to RMA it. Usually GPUs come with a 2-3-year warranty, and since yours is an EVGA Card that means 3 years (as far as I know). You can rest easy, EVGA are world class when it comes to nVIDIA products, no other company can claim that, their RMA/warranty is legendary.


3DMark FireStrike can be downloaded for free, and yes you can keep UniEngine running for hours if you like, as long as there is no artifacts/freezing/crashing/shutdowns/resets then you are mostly likely completely fine.

 

[Headfoot]

Dude, play some other 3d games. I assume you bought a 1080 because you have graphically intensive games you play that you needed 1080 levels of power to drive. So play those games for a while and see if it crashes on ALL games or just the ONE game. That's how you know if its software or hardware...

 

[Termie]

OP, can you clarify if you're still getting black screens? It's not clear anymore from your responses exactly what problems you think you're having with your card.

By the way, eVGA will back this for 3 years, so you don't have to worry about an RMA windows.

 

[tweakboy]

Open your side case door. also raise fan speed and what not.