Event Viewer? How to understand the logs?

n7

Elite Member
Jan 4, 2004
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I normally wouldn't care, but two days in a row now my PC has crashed while encoding video when i'm at work.

I am assuming the newer bios i am using is causing this, since before switching, everything was fine.

I'm not sure whether it's CPU instability or RAM though, which is why i am asking if someone can explain how to use the viewer & read logs.


Here's what it said in "Save Dump" today:

The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbf93e2a0, 0xba1da658, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini091405-01.dmp.

It then says:

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.


When i click the link, it takes me to Help & Support Center, & says:

Product: Windows Operating System
ID: 1001
Source: Save Dump
Version: 5.2
Symbolic Name: EVENT_BUGCHECK_SAVED
Message: The computer has rebooted from a bugcheck. The bugcheck was: %1. A dump was saved in: %2.

Explanation
The computer has restarted from a bugcheck. The event log contains details about the cause of the bugcheck.

User Action
If an error report was generated for this error, you might be able to obtain more information about the error by sending the report to Microsoft for analysis.


Doesn't exactly help me...how can i read the dump files?

This is kinda over my head, so a toned down explanation would help me out :)

Thanx.




 

Nothinman

Elite Member
Sep 14, 2001
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0
Are you sure it wasn't 0x0000008e? That would be KERNEL_MODE_EXCEPTION_NOT_HANDLED which is nearly always a bug in a driver. If the eventlog entry doesn't tell you which driver, I would just disable the automatic reboot and see what the full BSOD says. It should list which driver is at fault.
 

n7

Elite Member
Jan 4, 2004
21,281
4
81
Originally posted by: TGS
linkage


Thanx.

That helped out.

The debugger tool is way above my head, but i was able to open my crash dumps, & i figured out why my PC crashed.

Get this:

Both days i attempted to log into my PC (at home) from work via Remote Desktop.
Both times, it seemed the PC had crashed, yet when i got home, it was running.

Then it clicked when i saw the dump log.

Something to do with ATi's drivers caused both crashes, & both happened as i tried to check my home PC from work via Remote Desktop.

Rather frustrating, since i had no troubled doing it before...damn effing video card drivers :(

The only thing i can figure is somehow using Remote gives my Catalysts problems...but why? :confused: