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ethernet over powerline not working

luv2liv

luv2liv

Diamond Member
i prefer using cables over wifi. speed is great and reliable.
so i got a bunch of these and they work perfectly fine in the house.
http://www.amazon.com/Netgear-Powerline-Extra-Outlet-PLP1200-100PAS/dp/B00S6DBGIS/

then i got more for my restaurant. but strangely, they dont work ANYWHERE in the restaurant. what changed? i made sure there are no surge protection to mess with the signal. there are no heavy voltage machines running. i just dont understand why it wouldnt work in the restaurant. any idea?
 
Powerline is sort of a "Crap Shoot".

Since it uses the Electrical lines it will not work unless the Lines are fully suitable for it.

Apparently in your restaurant they are not suitable.



😎
 
luv2liv said:
i prefer using cables over wifi. speed is great and reliable.
so i got a bunch of these and they work perfectly fine in the house.
http://www.amazon.com/Netgear-Powerline-Extra-Outlet-PLP1200-100PAS/dp/B00S6DBGIS/

then i got more for my restaurant. but strangely, they dont work ANYWHERE in the restaurant. what changed? i made sure there are no surge protection to mess with the signal. there are no heavy voltage machines running. i just dont understand why it wouldnt work in the restaurant. any idea?
Click to expand...

Is your restaurant all on one circuit breaker? Do you have more than one circuit breaker box?
 
I have a restaurant too and one big difference when it comes to electricity service comparisons between household and business uses, is the electrical "feed drop". Remember our homes run on 120/110v whereas in most businesses and especially those which need heavy duty service like restaurants, industrial buildings etc., have a drop of 480/240 before the kick down appliance. So my guess would be that the surges going on between the 2 services is quite different and overbearing for these little guys. You might ask a electrician to see what he sez about your restaurant service line and your home service line. I will ask my son when he gets home as he is a state certified electrician.

Just a side note, all my network stuff in the restaurant is hard wired. This includes cameras, AP's etc.
 
Merc, none of the adapters work anywhere. I even took the ones I know are working at home to the restaurant. i dont know the age of the building 🙁
it's very interesting. but let's see what Elky's son say.
 
luv2liv said:
... none of the adapters work anywhere.
Click to expand...
Many reasons can explain that. And many appliances - not just surge protectors or big motors. Is your restaurant three phase? Probably. But anyone who answers must know that. Completely different from the single phase that creates two phases in a house.

Start with what works. IOW plug both adapters into a same receptacle. They should work. If not, the next step is different from what follows.

Many circuits exist - not one. Identify other receptacles on the same circuit. Move one adapter there. Does it still work? Eventually communication between two receptacles on the same circuit might fail. More useful information. Now disconnect other appliances on that circuit until communication is restored. Report on all testing - pass and fail.

Identify other circuits (each on a different circuit breaker) that are also on a same phase. Repeat same test between those two circuits. Good is when each test works or fails. Since we are not yet making communication work. That comes later. Currently define what exists and what changes those results. Then others can reply with useful assistance.

How to determine same phase? That can be obvious by viewing the inside of a breaker box. Or simple tests using a meter and extension cords might be implemented.

BTW, no surges exist here. Surges occur maybe once every seven years. Surges get blamed when one must invent myths for what is otherwise not understood.

Your building cannot be on one circuit breaker. Various circuits are constructed for various amperages (ie 15, 20, 30, 50A). Some of many circuits might be multiple phases - made obvious by circuit breakers with multiple, mechanically interconnected poles.

If necessary, go to Lowes or Home Depot to see (or ask about) what exists. Or find an informed friend.

No wiring is constructed for this communication. Communication works because adapters adapt to all existing wires. Long before we can say what is not adapting, information from these simple tests are required.
 
Sorry getting back late on this but it was pretty much in line with what West was saying regarding the phases that are in the building. What you want to look for is the drop from the electric company to your building which will determine the number of phases for that building. Note that I said building and not your restaurant. The drop is supposed to be located on the outside of the building and from there, there are several sub-panels connected to the drop which feed the various buildings/tenants. If your restaurant is a stand alone building then disregard because this would not apply. Going on, your restaurant should have a sub panel (main) located within it which feeds your business only. This is where your meter should be located as well unless as mentioned before your business is situated within several businesses whereby your meter would be located at the drop with the remaining businesses.

Just a thought, you probably have electricians come into your place of business to eat so I would put up a sign indicating the need for that service. Trade for some dinners is cheap.
 
Elkycali said:
What you want to look for is the drop from the electric company to your building which will determine the number of phases for that building. Note that I said building and not your restaurant. The drop is supposed to be located on the outside of the building and from there, there are several sub-panels connected to the drop which feed the various buildings/tenants.
Click to expand...
Drop (and electric meter) must go only to one Main panel. That panel must have a mains circuit breaker. If the breaker is two poles (connected by a common bar), then the restaurant is two phase. If the common bar connects to three poles, then incoming power is three phase. That information is helpful to anyone who would reply with a useful recommendation after some testing reports what was successful and failed communications.

Sub panels may exist. But every subpanel must be powered from a circuit breaker inside the one Main panel.

Again, one electric meter only feeds one Main circuit breaker box. All restaurant power (two phase or three) is through this one electric meter (ie exterior) and Main box (interior).
 
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