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Ethernet cable not recognized

andrewedwards1983

Junior Member
I recently brought back my girlfriends laptop from the grave she has had sitting around for a few years "broken." Ended up being a bad hard drive. So I popped windows 7 on there but can not get the ethernet to work. If you hook the modem directly up to it than the lights go on but wont connect to the internet, if you pop a cable into it from the router it says no cable is hooked up.

Any help would be really appreciate - its frustrating.

Andy
 
Check the Device Manager in Windows and see if the NIC is recognized, but perhaps the drivers are not loaded. If the NIC isn't even seen in the device manager, it's probably dead.

If the NIC is seen, but has an exclamation point, then it needs drivers, check the manufacturer's site, the producer of the chipset, or drivers.com.

If all of that looks OK, then try another (known good, straight-through) cable.
 
If all of that looks OK, then try another (known good, straight-through) cable.

I am suspecting the patch cord too, but it could also be a defective jack on the laptop.

If the cable is Cat5e, the cable should be longer than about 2m -- shorter than that can cause the signal to be too strong.
 
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